Hi All, Strange, as this issue came up over on the Sense notetaker list last week. For, some of we folks using AT&T were having similar problems. Specifically, in my case with my Sense product, I could send email just fine, but I could not receive it. Curiously enough, though, I have been able to send and receive email with my Apex all along, including tonight when I just checked.
Now, with the Apex, as I was also doing with the Sense product until last Thursday evening, I was using a secure connection for both the pop and smtp server, I was saying yes to the smtp authentication, the pop port was 995 and the smtp port was 465. But, with the Sense products, until I turned off all encryption and set the pop port to 110 and the smtp port to either 25 or 587, I could not receive any email. Actually, someone else suggested the 587 port, as I just reverted back to the defaults of 110 and 25 that we used to use before AT&T changed to the encryption. ----- Original Message ----- From: Jim Gammon <[email protected]> To: <[email protected]>, Date: Tuesday, Mar 13, 2012 10:30:53 PM Subject: [Braillenote] Attention A T & T users having problems sending email > > > Thanks Jessica I think it was, for telling me my email was blank. I am > writing this on a PC using WindowsLive which acts strange. Here is my > original email. > Hello listers. As an Apex user, I find myself growing ever more > frustrated. Ever since February 23rd, or 24th, I can not send email on my > SBC global account using my Apex. I have attempted to resolve this on > several occasions with A T & T and HW support. I feel like a ping pong ball > being bounced between the two companies. On or around February 23rd. A T & T > made some change to their system that doesn't let Apex users and evidently > some other folks who just use regular computers send email. I can receive > email on the Apex with no difficulty and surf the internet such as the > limited capabilities of the Apex allow, but it is Not Possible to send or > reply to email using the Apex. I am writing to encourage any and all of you > that are having similar issues with A T & T and their Apex's, to call and or > write A T & T and HumanWare to get some resolution to this most irritating > problem. HumanWare says they are trying to resolve the problem but so far > there is no evidence that anything is being done. A T & T just wanted to > connect me with their Support Plus program and charge me $15 so I could > discuss this situation with some technician that may or may not know more > than the people I have already talked with. Somewhere, there must be an > engineer who knows what changes were made on or around February 23rd that > cause the Apex to no longer send email. I hope this person can be found so > that, in conjunction with HW support, the problem can be resolved > satisfactorily. If anyone has other thoughts on this matter, Please write me > or the list. Thank you, Jim Gammon > > From: Jim Gammon > Sent: Tuesday, March 13, 2012 6:17 PM > To: [email protected] > Subject: Attention A T & T users having problems sending email > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
