Hi,
This bug is quite well known actually - some Apex users (including myself) has produced detailed steps on reproducing this. If you'd like to email HW with your findings, you may wish to write to [email protected]. The error message simply means that KeySoft was trying to access some memory location that it did not have access to.
Cheers,
Joseph

----- Original Message -----
From: "Dmitriy" <[email protected]
To: <[email protected]
Date sent: Fri, 30 Mar 2012 03:08:03 -0400
Subject: [Braillenote] Where can I report a big error

Hey guys,
Warning! Do not attempt any of the steps mentioned if you are not compitent enough to recreate the error message and to restore the original functionality. For the last couple of days, I�€셶e been trying to do some tweaking to the Apex. Although not recommended, it has been working out fine in the previous models of BrailleNote. However, with the Apex, there�€셲 a functionality that when attempted creates an error and then it requires you to dots 4,5,6 recet to reinstall the corrupted items. The tweaking involves assigning dots to characters in the unicode tables. With BrailleNote Classic and mPower, it was absolutely doable. Furthermore, Humanware wanted me to record a podcast on how to do it step by step. The tweak involves adding additional unicode tables to have BrailleNote display braille language of your choice. On the Apex, assigning keys works fine, but assigning dot combinations creates an error message. The error is also created when you assigning a new dot combination to an existing unicode table. Usually, this happens on the second character. So now, my question is to whom do I address this issue. It�€셲 not a how to question but more of a recommendation on fixing the bug. When I called Humanware, they�€셶e been quite helpful to suggest the 4,5,6 recet. I have an mPower in front of me and all the tweaking and assigning the dots works flawlessly. The error message is: �€쐃xception: command: 404 at 3595. access violation reading 0�€�


Thank you.

Dmitriy Lazarev
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