Hi everyone,
I'm having a very frustrating problem when trying to install the license file which allows my BrailleNote Apex to play books from NLS BARD. I have the email from Humanware with the KXO file attached, which, according to their directions, I'm supposed to save to a flash drive, insert the flash drive into my BrailleNote, and do a soft reset. If the installation is successful, they say, the BrailleNote should say "1 valid license file installed" after the reboot is performed. However, it's doing things a little backwards. When I inserted my flash drive into my BrailleNote, before I did the reset, my BrailleNote said "1 invalid license file not installed." I hadn't even done the reset yet! Thinking this was just a qwerk and it would work when I did the reset, I did the reset. After displaying the Keysoft version and build number, it took me back to the main menu, without saying anything at all about the license file being valid or invalid. Can anybody tell me how to fix this and install the license file? Thanks in advance, Chris Nusbaum ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
