Hi Allison, I don't want to join this thread and besides, Jenine Stanley has expressed my opinions already in her post, brilliantly nailing the part about the 5% discount which I think is not being an amount one should die for, heroically or otherwise. I'm replying to this one because you said you asked two questions that didn't get answered. I'm sending a CC of this to you privately just in case you've left already. I'm posting my reply anyway for those who would be interested.
First, I don't know which two questions you're referring to exactly. Looking at my bulging Inbox, the two most recent questions I've seen you asked were about getting the BN to display an e-mail message in grade 2 when you open it, which it should do automatically but for some reason on some units (not mine though), it doesn't; and, the question about not getting the prompt to review the document options for a text document foreign to Keysoft. If these aren't what you mean, let me know. I've seen some replies to the first question. I remember some people saying that you could fix it by pressing SPACE with dot 4, and then moving back to the top of the message with SPACE with dot 1 or the PREVIOUS thumb key. Peggy and Judy said cycling through the display modes work. Like I said, this problem doesn't really happen to my unit, except just once maybe, I don't quite remember now, and I think I pressed SPACE with G for continuous reading mode, stopped it with ENTER with BACKSPACE, and then returned to the top of the message with SPACE with L. I'm sure the other suggestions are better. Does this happen with the very first message in the Inbox? Maybe that's why I don't experience it all the time because I hardly have a day with an empty Inbox before downloading messages. You're post came in as the 763rd e-mail, in my Inbox alone, and yes, that has been decreased from 800+ already. But anyway, I digressed. As for your second question, to which I have not seen a reply yet, there is no way to get rid of that prompt unless you convert the foreign text document to a Keyword type text file, or if you want it in contracted Braille, then a Keyword type Braille document. The resulting formatting will not be exactly the same but it's dandy enough to let you continue reading happily. Just don't print/emboss it without re-formatting first. Now, in order for you to quickly pass that prompt, when you know the file is foreign to Keysoft (a good indication is that a file extension is displayed, because .kwt and .kwb files which are home to Keysoft appear without those extensions), press ENTER twice. You see, the default answer to the prompt, "Review previous options?" is NO so pressing ENTER twice to open the document will take you directly to the place where you left off. On the other hand, and this is again an undocumented command as far as I know, when you modify a document foreign to Keysoft (.brf, .txt, .doc, .rtf just to name the most common), you would get the prompt, "Document has been modified, save as a Keyword document?", and that's what you can suppress or do away with. This was not available in earlier versions as far as I can remember, but in version 5, if you check the context-sensitive help at that point, one command given is to type S in order to save your changes and suppress that prompt so you don't have to get it every time you exit a file that you've modified. I hope this helps and has eased some of your frustrations about the list. Yeah, you can always call tech support for a question, but remember that people on this list have used their BrailleNotes under different circumstances and with varying levels of need, experience and expertise, even found work-arounds to bugs that tech support people will not know about till they read it from posts on this list. I'm not saying this to disparage PDI or PDH tech support. They're smart people and offer valuable help, too, that users like us may not learn even from experience or experiments, but being on this list and getting in touch with tech support is like getting the best out of two sets of resources. I do understand your concern though, but this isn't really the first time people had gotten upset out here, I know you've been around for quite some time already and have seen the other flame fests. If you can stick around a little longer, you'll see that thread will take its course and die a natural death. HTH, Roselle >----- QUOTED MESSAGE ----- >Sent by: Allison Carter <[EMAIL PROTECTED] >Hello listers, >I plan on leaving the list, but rather than just leaving, I want to tell >you why. When I joined the list, I was told it was a list that shares tips >and tricks and answers questions. I realize that questions get answered >and tips get exchanged, and some of my questions have been answered, which >I appreciate. However, recently, two questions that I remember sending >never got a response. I could accept that if they were highly technical, >but they weren't. Over the last few weeks, time has been taken talking >about the Braillenot's shortcomings, debating the whole NFB discount >wisdom, and frankly, I've had enough. If I'd wanted a discussion list, I >would have joined one. >Does Braillenote have its shortcomings, of course. Almost any device has >things that aren't perfect. But I think it's wonderful, and I think PDI is >more responsive to customers than a lot of other places. >I'm sure I'm not the only one frustrated with the list, but I can call tech >support if I really need help, without being on the list and having to wade >through all the discussion. Yes, I know I can delete and I do, but if this >is what the list has predominantly become, I'm not interested in participating. >Allison
