Hi Don and others interested in this thread.

Firstly, let me apologise to you for the delay in responding to your
original post to the list on this subject. I always endeavour not to dodge
the tough questions and to respond in a timely manner. Unfortunately, I was
unexpectedly admitted to hospital eight days ago, and then when I got home
was under strict instructions to leave work-related things alone, something
that just about drove me even further around the twist than I normally am.

Firstly, there are a couple of feature suggestions you've offered, such as
the ability to find a particular town, which we'll definitely consider for
future releases and I appreciate the ideas.

The most vexing issue you raise of course relates to data accuracy. Like
any product of this kind, we're not in the business of generating this data
ourselves, we must buy it. This is a very specialised area that is done by
companies who provide data for a range of GPS applications such as those
used by cars, transport and other professionals. We had minimal beta
testers in the UK, so we're only really learning now where they may be some
issues that we need to take up with the data providers. We've already
lodged inquiries with them and take the matter very seriously. What I have
been able to establish at this stage is that The data starts with the
Ordinance Survey as all UK data does -- and it is embellished and improved
in areas to bring it to their data >specifications, especially in geocoding
and pathfinding.

We're passing on your specific findings, looking forward to further
feedback from customers about data integrity issues, and are committed to
doing what we can to improving things. This data is not something over
which we have direct control but rest assured we want the best product we
can give you, that's both in your interests and ours. I'll keep the list
posted as we make progress.

Jonathan Mosen
BrailleNote Product Marketing Manager
Pulse Data International Ltd

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
Internet: www.pulsedata.com


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