Hi Doug,

I asked Mike May to comment on your original post pertaining to this thread
and he forwarded the following reply:

   Hello Doug,
   Well, your ranting was heard to NZ and Dean has called me in to respond.
   I
   don't monitor this list but one of us from Sendero Group will in the
   future.
   There is little difference between Virtual and GPS modes in terms of
   creating routes. The difference is that in virtual mode, you the user
   establish your starting position.
   Regarding address matches: As we describe in the manual, there are
   several
   items to try if your city, or street name does not come up on the first
   try. Admittedly, this could be made simpler and we hope to address this
   in
   the future so to speak. However, I dare to say that 95% of addresses can
   be
   pulled up or something pretty close. You will have more success if you
   spend some time with the address matching part of the manual. For
   Sendero
   Group customers, we will research a troublesome address and make some
   suggestions.
   I had perfect matches when entering Clayton as the city and Linchmere as
   the street name. Perhaps you put in a space or extra character. It
   worked
   fine for me. Near your old address, 4357, I found the following points
   within one mile, Meadowbrook Golf Course, Bob Evans restaurant, and Old
   Country Buffet. From 1 to 2 miles, I got 38 points.
   Take heart, most addresses can be pulled up with a little persistence
   and
   if yours isn't in the database, please don't take it personally. I
   recommend contacting tech support since these situations are specific to
   each user and not a general problem.
   Regarding finding points of interest: What you describe tells me that
   your
   POI folder is not designated properly. If you don't find any points
   nearby,
   go to the GPS Options menu and set the POI folder to the folder that
   contains your points. Normally, this would be the POI folder on the
   Storage
   card or compact flash card. All 50 states and then some should have a
   state
   POI folder in there like OH.bpi.
   FYI, there should be a folder called Maps which has 5 files in it for
   each
   state. Make sure that is set up correctly too.
   Hope this helps.
   Mike



Regards,


Dean Jackson


Customer/Technical Analyst


Pulse Data International Ltd.


DDI: +64 3 373 6184


Fax: +64-3-384 4933


Email:


[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>


Internet:


www.pulsedata.com <http://www.pulsedata.com>




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