how would I use active sync with my network? and thanks for the answers. Daniel
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Wednesday, November 05, 2003 3:05 PM To: Braillenote List Subject: RE: [Braillenote] braill note problems Hi Danny and thanks for your feedback. Yes as we have acknowledged, there is an issue with the BrailleNote and Word XP files. We've worked with Microsoft in an attempt to resolve this, but at present we don't have a solution we can offer. However, there is a work-around if you are an Active Sync user, and that is to allow Active Sync to convert the file to Pocket Word format. This isn't perfect because it doesn't address the situation where one may receive a file directly to the BrailleNote as an e-mail attachment, however it may help in some situations. I would observe that Word conversion is a tricky business, and we work with files that other products do not, just as other products sometimes work with files that we won't. We continue to work on this to give you the best experience possible. The marking of e-mail is unacceptably slow, and for now I suggest that you delete one e-mail at a time which is much faster. We are presently evaluating alternative database technologies to significantly improve the performance of KeyMail. Yes, as USB is a hardware related feature, it would require a hardware upgrade. I use a laptop without serial ports, and use a pretty inexpensive USB to serial converter that allows me to use my BN as a Braille display and also with ActiveSync. If you have a network at work, you can also use ActiveSync with your network, which is just one of the many features of the new hardware. It's nice and fast and works reliably. You can also get infra-red attachments for the PC if desired. We certainly strive to continue to improve the product and value your feedback. We aim to give you as much state of the art functionality as we can, but in an environment that doesn't require you to contend with cumbersome and inefficient graphical concepts to get your work done. All the best. Jonathan Mosen BrailleNote Product Marketing Manager Pulse Data International Ltd DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
