Hi again, Chris, If you placed anything in the Keysoft Systems Disk, never turn off the BN or press RESET or let its batteries go flat when you're already receiving the low battery warning, before you could move or copy those files to the Flash Disk or some storage card. When the batteries ran down and froze, recharging and restarting your BN was like resetting it as well, that's why you lost the stuff you had in the Books folder.
Another situation where you should not let the batteries go flat or press RESET or turn off the unit for whatever reason is when an operation in Keymail (i.e., copying, moving, or deleting a message, the point where you're waiting for the message body to come up after pressing R or F in the E-mail Actions Menu to reply or forward a message, the emptying of the Trash, and the deletion of any customized folder). interrupting such an operation in any manner will corrupt the e-mail database and you'll lose your data there, unless you have a backup lying around somewhere. This is true also for other databases by the way, like the Directory of Services and the Address List, or others you may have created. Never interrupt an operation that involves manipulating already saved data there. I said "any operation manipulating already saved data", because interrupting an operation like the writing of a new message, or the download of new mail from the server, does not corrupt the database, since the information is not yet stored. HTH, Roselle >----- QUOTED MESSAGE ----- >Sent by: "Chris Cooke" <[EMAIL PROTECTED] > I have not usually had problems with lost data but the other evening, I >had downloaded quite a number of things to the books folder on the keysoft >disk. I was going somewhere and perhaps forgot to turn off the unit. The >next morning, to my horror, the battery had run down and the unit had frozen >which isn't horrifying in itself. But, everything was gone from my books >folder except A Christmas Carol. I was preparing a draft of a research >paper and fortunately, my sister was able to go over to my house and email >me things from my desktop that I needed to finish it while away on vacation. >I usually don't store important things on the system disk. It's meerly >temporary storage until I can transfer things to my storage card. The books >folder just happens to be what comes up first when transferring from K1000 >to the BN using ActiveSync. Just hope that doesn't happen again and wonder >if anyone else has experienced data loss from the battery running flat. >Chris >"Those who unlock your compassion are those to whom you have been >assigned."--Unknown
