Yes. Luckily it is. But I will tell you guys, I am sure now thinking as to
whether I should buy another year warranty next year. Before yesterday, I
would have dismissed it as a waste of money. But after seeing someone who
has to have a board replaced and mine losing its keyboard after four
months, Perhaps that 500 dollars might be worth it<grin>.
At 4/14/2004, you wrote:
Paul,
Wasn't it in warranty if it had only been four months?
Gary
----- Original Message -----
From: "Paul Henrichsen" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 14, 2004 4:38 PM
Subject: [Braillenote] How could this have happened?
> Hi, everyone. This is so bizarre, you won't believe it, but if you have
> ever seen this, I sure could use some suggestions.
> I couldn't get active sync to work last evening. My systems disk had some
> files in it that made it down to 6 mb instead of 7 where it usually is. I
> decided to do a hard reset with j k l. I held down the keys and pressed
> reset. I let up on the keys as soon as it started talking adgain and reset
> the date and time wehn prompted.
> Still, active cync wouldn't work. I decided to do a soft reset with s d f.
> Active sync then worked.
> However, somewhere between the hard reset, It could have happened here, or
> the soft reset, every key on the home row from a to the semicolon and the
> left shift key no longer responded. Every other key on the keyboard works
> just fine, just not those eight keys.
> I have done hard and soft resets before without incident. Why this time,
> would the bn fry eight keys on the home row?
> The tech person figured it was a hardware issue and needed repair. He said
> he always presses reset first then holds down the keys. Guess I will try
> that next time, but now, I am afraid to ever do another reset<grin>.
> So, it cost me $66 to send in my unit insured to get this repaired.
> I just can't figure out what could have happened to screw up this
keyboard.
> You'd think with the cost of these things there would be better cirrcuitry
> to ensure against power spikes or better keyboards so that holding down
> three keys while pressing reset wouldn't gry the entire row.
> The tech person thought the keyboard might have been ready to go out, but
> after only four months? I get less problems with a 20 dollar keyboard.
> And the keyboard worked just fine until I did the reset. I figure it has
to
> be a voltage thing.
> But, still it is pretty disappointing. I have been using my desktop
> keyboard for two years or more. My daughter has a 1500 dollar laptop that
> she has had for over a year and neither keyboard has gone out.
> What could have caused this and how can it be prevented in the future
> because I will most surely have to do another hard or soft reset at some
time?
> Thanks.
> Paul Henrichsen
> <[EMAIL PROTECTED]>
> <home.pacbell.net/paulh52>
>
>
>
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Paul Henrichsen
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