Hi Keith,
On 23 Apr 2004 at 20:19, Keith Bundy spoke, thus:
> I was on the road this week and attempted to send an email from the
> BrailleNote. I got this interesting message:
>
> error sending email: 553 sorry, relaying denied from your location
> [138.247.230.4] (5.7.1)
>
> Can someone tell me just what this means?
The SMTP host you are talking to will not let you relay your email through
it. There are a couple of reasons why this may be happening:
1. The IP address of your BrailleNote at the time it was connected to the
SMTP service was not associated with the network to which the SMTP service
belongs. Make sure you dialled the correct ISP or connected to the
correct ethernet network for the SMTP service you are using. So, do not
dial MSN and then try to use Earthlink's SMTP service, for instance.
Let's look at the IP provided, and who it belongs to. Just where have you
been recently?
[EMAIL PROTECTED]:~$whois 138.247.230.4
Trying whois.arin.net...
OrgName: Dakota State University
OrgID: DSU
Address: DSU Computing Services
Address: 820 North Washington
City: Madison
StateProv: SD
PostalCode: 57042
Country: US
NetRange: 138.247.0.0 - 138.247.255.255
CIDR: 138.247.0.0/16
NetName: DSUNET
NetHandle: NET-138-247-0-0-1
Parent: NET-138-0-0-0-0
NetType: Direct Assignment
NameServer: ALPHA.DSU.EDU
NameServer: T.NS.VERIO.NET
Comment:
RegDate: 1990-06-13
Updated: 2000-07-10
TechHandle: DV169-ARIN
TechName: Vickmark, David
TechPhone: +1-605-256-5526
TechEmail: [EMAIL PROTECTED]
# ARIN WHOIS database, last updated 2004-04-22 19:15
# Enter ? for additional hints on searching ARIN's WHOIS database.
So then, you went to the university and connected to their network.
Presumably, you then tried to use the SMTP service for the mailbox
<[EMAIL PROTECTED]>. Since you weren't in their network, they didn't like
it, and told you so.
2. I have seen a few cases where this type of error actually indicates
that they don't accept your message because you haven't authenticated.
This is less likely, but possible. In this case, set BrailleNote's "SMTP
Authentication Required?" option to Yes.
The solution when you are away is threefold:
1. If, as described, SMTP authentication is supported by your email
provider, try using it. Almost certainly, this means you can go wherever
you want and still use their SMTP server to submit your mail. Ask them
about that.
2. Set up directory of service entries for each network you enter. In
the case of your university, all you need do is copy the entry you've got
for your home mailbox, and change the SMTP server address to that of the
university. Someone somewhere must surely be able to help you with that -
try a help desk or whatever.
3. Get yourself an account on a server you can rely upon to do your
relaying using authentication, wherever you are. This is by far the most
attractive method, because you can't go wrong, and - know matter where you
are or whatever the time of day - you are guaranteed to be able to push
your mail into the delivery process.
Have I been helpful? I hope so!
Cheers,
Sabahattin
--
Thought for the day:
Book (n): a utensil used to pass time while waiting
for the TV repairman.
Latest PGP Public key blocks? Send any mail to:
<[EMAIL PROTECTED]>
Sabahattin Gucukoglu
Phone: +44 (0)20 7,502-1615
Mobile: +44 (0)7986 053399
http://www.sabahattin-gucukoglu.com/
Email/MSN: <[EMAIL PROTECTED]>
