Diane,
DO NOT PANIC.  You've done absolutely nothing wrong, and this is just standard 
installation procedure for KeySoft.  Just hit ENTER at the "Command Line?" 
prompt, and continue with the installation.  Often, software needs a "Product 
Key" to "unlock" the software, which means that the Product Key is used to 
allow the software to run.  This Product Key is implemented for copyright 
reasons, as oftentimes, software is designed only to run on a certain product 
signature.  In your example, the fact that you entered your Serial Number on 
the Software Distribution Web site determined the copy of software you were 
going to receive; the Serial Number helped to construct software which would 
only run on a product with that unique Product Signature, the Signature being 
determined by the Serial Number of your unit.  In the case of KeySoft, the 
Product Key is already built into the software, so you don't have to enter it.  
If you ever wasn't built in on any program, and you had to enter it upon 
installation, the Product Key would have been given to you in the documentation 
for that program.  Also, in the Utilities Menu, the first option under the Key 
Management menu allows you to Enter a New Product Key.  This can be useful.  
For instance, you don't know the Product Key for something, so you just hit 
ENTER at this field, and when trying to run the program, it doesn't work 
because the Key wasn't built in, and you had had to put it in.  Now, you don't 
have to re-install the program.  Instead, you can just look up the Product Key 
in the program's documentation, go to the Enter a New Product Key option, of 
the Utilities Menu, and enter the new Key, ensuring that the program will now 
run without you having to re-install it.  FYI, the multilingual program, GPS 
program, and KeySoft 5.0 and 5.1 all have built-in Product Keys, so you can 
just leave this field blank upon installation.  Regarding your question about 
whether you should go straight to 5.1, DON'T DO THIS.  Version 5.1 was meant to 
be an upgrade to 5.0 and run on a machine with 5.0.  The 5.0 will have the 
Media Player, Duxbury Braille Translator, Stopwatch, and Bookshare unpacking 
capability, while 5.1 will only have the improved Planner.  This means that if 
you just went from 4.0x to 5.1, you'd only get the improved Planner and nothing 
else.  Note, however, that with KeySync, you DO NOT have to install version 1.0 
(the version that was released with KeySoft 5 which syncs with Microsoft 
Outlook's Contacts List) before version 1.1 (the version with KeySoft 5.1 that 
allows syncing with Microsoft Outlook's Calendar).  If you've never used 
KeySync, and after you have installed version 5.1, you should just install 
KeySync version 1.1, as this version will still set up your system for both 
Contacts and the Calendar by checking for necessary Microsoft.Net components 
and then installing the whole program.  If people had used KeySync 1 with 
KeySoft 5 and had now installed 1.1 with KeySoft 5.1, the program was basically 
installed, but the ability to sync the Calendar was just added to the existing 
program; that's why it wasn't suggested that you delete your old KeySync 
program, but rather install the new one "over top" the old.  However, if you 
just install the new KeySync version without having installed the first one, 
the whole program will still install on your PC.  Install KeySync 1.1 on your 
PC, if you intend to use it, and use it after installing 5.1 to your 
BrailleNote.  First install 5.0 on your BrailleNote and then 5.1 to get all the 
features of these two releases.  I would suggest not using the 5.0 Planner and 
moving right to the 5.1 Planner because the 5.1 is totally different from the 
5.0, and if you weren't that familiar with the "old" Planner, I personally 
wouldn't see a point in spending time learning that one when, upon upgrading to 
5.1, you would just have to re-learn a whole new application all over again.  
This was probably way more than you wanted to know, but I hope it helps.
Maria

> ----- Original Message -----
>From: "Diane Fazackarley" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Date: Wed, 7 Apr 2004 22:29:53 +0100
>Subject: [Braillenote] Is anyone out there that can help please!

>Hi

>I have just got the SMA (I know everyone else has had it ages) well I have
>downloaded it, I think and put it on the Braillenote and it is asking for a
>product key, what is it? where do I find it? am I doing something wrong?
>please help.
>I have put keysoft 5.0 should I have done 5.1? Panic Panic Panic

>Thanks for any help


>Kind regards Diane Fazackarley


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