I have not had the error message on either the 32 cell which I use daily
or the 18-cell which I use at home evenings and weekends.  They both
have 5.0 burned into ROM, but have 5.1 installed.  


Rose Combs
[EMAIL PROTECTED] 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Karen
McDonald
Sent: Friday, May 07, 2004 9:25 AM
To: Braillenote List
Subject: Re: [Braillenote] Strange BrailleNote Keysoft Error Message


Beth, I think this is a very important addition to this thread.  It says
to me that if one has version 5.0 burned in to rom and if one installs
version 5.1 that this error could come up on the display.  Actually, I
have tried to bring my husband's machine back to version 5.0 but I can't
seem to do this. I'll try again, and probably after sending this
message, I'll be successful,
(smile.)  To sum things up as I see them:  there is something wrong
between version 5.0 and version 5.1.

Karen
----- Original Message ----- 
From: "Beth Hatch" <[EMAIL PROTECTED]>
To: "'Braillenote List'" <[EMAIL PROTECTED]>
Sent: Friday, May 07, 2004 11:51 AM
Subject: RE: [Braillenote] Strange BrailleNote Keysoft Error Message


> Hello everyone,
>
>
> Karen's and Dean's messages to me and others got me to thinking about 
> my BrailleNote experiences over the last couple of months.  I'll try 
> and make this quick.<smile>  But hopefully it will help us to resolve 
> the issue.
>
>
>
> I received my BrailleNote in late August of 2003.  It had Keysoft 4.01

> burned into ROM, and Keysoft 5.0 was just about to be released so I 
> went to the software download site and scrupulously  followed the 
> instructions from the web site and put Keysoft 5.0 on the BrailleNote.

> I downloaded it with my pc and I used Activesync and the BrailleNote 
> utility written to be used with it and Keysoft 5.0 worked fine for 
> about five
months
> without any issues or problems.
>
>
>
> In January of this year, I started having access problems with my 
> BrailleNote flash disk.  This was stressful as all of my school notes 
> were on that disk in several folders and files.  Several times during 
> my class lectures, I would get a disk error, sometimes a message that 
> the flash
disk
> couldn't be read or that system files could not be found or were 
> corrupt; sometimes the BrailleNote would tell me to perform a regular 
> reset, and sometimes a reset with dots 1-2-3.  After the third 1-2-3
reset in as many
> days,   the BrailleNote finally went back to Keysoft 4.01.  After
several
> resets and several more flash disk errors in the next week, my 
> BrailleNote became totally inoperable and I sent in for repair.  
> Luckily, since I
could
> tell that the machine was performing poorly at that time, this was 
> right after 4.01 of Keysoft was loaded, I backed up all of my school 
> folders on
my
> Compact Flash Card and so I was able to restore all of my notes to the
flash
> disk again when my machine came back almost three weeks later.
>
> When I turned on my repaired unit, I noted that I was now running 
> Keysoft 5.0 Build 25, when I had installed Keysoft myself, the build 
> that came up was Build 24.
>
> Everything was going swimmingly so when Keysoft 5.1 came out, I 
> downloaded it to my pc and put the executable program on my Compact 
> flash disk.  I followed the instructions from the software download 
> site on the PulseData web site and performed all of the recommended 
> resets at the
proper
> times as directed.
>
> As I said in my previous message, all applications worked perfectly 
> with the exception of the "cannot run this version of Keysoft" 
> message. Since Karen got me into thinking about the version of Keysoft

> I have
burned
> in the BrailleNote ROM, it would make sense that after my machine was 
> repaired that Keysoft 5.0 was burned into ROM.
>
> When Dean asked me earlier if I had done a 1-2-3 reset, I had not, so 
> yesterday, I did the 1-2-3 reset.  Keysoft 5.0 build 25 came back to 
> my machine.  The messages about running the wrong version of Keysoft 
> have
gone
> away.  I also should point out that my book reader seems to be keeping
track
> of where I left off in books again.  When I was using Keysoft 5.1,
whenever
> I opened the book reader, it would try to open to my Operating Systems

> folder (one of my classes) rather then the book I had been reading, 
> all of my pleasure reading books are stored on my Compact Flash Card.

> It seems that no matter where I am in the book reader, usually the 
> compact flash disk, the book reader would always go back to my 
> operating systems folder
on
> my BrailleNote flash disk and my operating systems folder.
>
> That no longer happens at all now that Keysoft 5.0 is running on my 
> machine again, the reader has always remembered where I leave off, 
> whether it's on the Compact Flash disk or the BrailleNote flash disk.
>
> I hope this message gives some clarification as to what started this 
> strange error message at least from my end of the universe.<smile>
>
> Sorry for the long message.
>
>
>
> Beth
>
>
>
>
>
>
> ___
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>


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