Hi Jonathan
I got my Bt BN in December from the CAP program.  Can I weight until the NFB
convention to get my 5.1 update?  How can I check to see if I have a SMA
agreement?  I think you said 5.1 is free, right?  
Thanks.  
Terry Powers


-----Original Message-----
From: James Aldrich [mailto:[EMAIL PROTECTED]
Sent: Wednesday, April 14, 2004 10:26 AM
To: Braillenote List
Subject: Re: [Braillenote] The BrailleNote e-mail list


Hello List,

I paid for my hardware upgrade, got Keysoft 5.0, then 5.1, what more would 
one want for their money?  I for one am enjoying working with what I have 
now rather than waiting for more pie to drop out of the sky!  I'll be 
taking a trip shortly and I'll be using my BN on the road for Email!  As I 
change email providers, the BN has been a valuable tool!  I have been able 
to gracefully keep track of the old address to determine the status of a 
good many things!  Most technology has problems perhaps and there is still 
much I don't know about my bn, but I'm thoroughly enjoying the capabilities 
I have with it!

Jim Aldrich At 02:43 PM 04/13/2004 , you wrote:
>Hi, Jonathan and everyone on the list. I tend to agree with Sandy. I have 
>heard all of the things from Jonathan and while I feel he is sincere in 
>what he says, still, I come away with nothing to cling to. I don't know if 
>we will see anything by the summer shows or will I be waiting until the 
>first quarter of next year. I have no idea. I have no idea what I will 
>see, either. Will it be hardware or software or both? My SMA only will 
>cover software.
>Sandy's comment concerning the SMA made me think. I paid 145 dollars or so 
>for my two downloadable upgrades. If nothing is forthcoming before 
>december of next year, does that mean I just threw away 145  dollars? Do 
>the upgrades have to be within a one year period of time or is it whenever 
>they come out?
>I never asked that question of my sales person and I don't believe that I 
>was told that only if the two upgrades come out within a one year period 
>of time that I would be elligible for them. If I paid 145 dollars for two 
>upgrades, I would think I would get those no matter how far apart they 
>were. I have only past PDI behavior to base anything on, but basing my 
>conclusion on the past performance of PDI, I don't see how they will come 
>out with two major software upgrades before december of next year. Does 
>that mean I over paid when I didn't have to?
>Does that mean I pretty much lost money when I could have just paid for 
>one update?
>If I don't year anything on the list, guess I will have to call humanware 
>customer service and get them to explain it to me. But I am not going to 
>be a happy person if I paid 145 dollars for only one upgrade. It wouldn't 
>make me want to pay for a SMA in the future.
>At 4/12/2004, you wrote:
>
>>Hi Jonathan,
>>
>>   Information is information.  No matter how scurrilously obtained these 
>> posts have had two major effects, 1; They sparked off a very fruitful 
>> discussion, which, I believe, has lead to a distillation of ideas, IE, 
>> that most of the fixes and improvements requested by list members, can 
>> only be met by a major upgrade of the OS and browser.  Rather than wait 
>> for small fixes from pulsedata, with a suitable upgrade, we could obtain 
>> genuine connectivity with the main-stream if pulsedata will only 
>> recognise this fact.  2; While this info may have come through a round 
>> about means, you have not actually disputed any of the assertions.  For 
>> me, a bn user of some 2 and a half years, this info has made me think 
>> very seriously of going for the trade-in option (the bar code reader 
>> clinched it) So I have decided to give my bn 6 months to get its act 
>> together and provide me with the kind of functionality which is 
>> available to everyone else.
>>
>>   Lastly, I am, as are many others I note from comments on the list, 
>> tired of hearing that "Good point, it will be added to the list for 
>> future upgrades" If PDI seriously think that tipping your hand to the 
>> competition by committing yourselves to merely bringing the bn a 
>> fraction closer to what they already provide will actually diminish your 
>> competitive edge, I can only say that you have lost the plot, you have 
>> also lost the competitive edge.  We want clear cut commitment, both 
>> within a fixed time reference and a defined target of functionality from 
>> PDI and we want it now so that we can make informed choices with regard 
>> to where we continue to put our cash.
>>
>>   I seem to remember paying for a SMA which, supposedly entitled me to 2 
>> major upgrades in one year.  Where is the second part? I am not rich and 
>> have no intention of "forward financing" PDI, so where and in what form, 
>> is my upgrade?
>>
>>   Hoping for a real, factual and informative response (the feel good 
>> factor I can get from Harry Potter) I look forward to hearing your reply,
>>Sandy.
>>
>>
>> > ----- Original Message -----
>> >From: Jonathan Mosen <[EMAIL PROTECTED]
>> >To: Braillenote List <[EMAIL PROTECTED]
>> >Date: Thu, 8 Apr 2004 09:23:15 +1200
>> >Subject: Re: [Braillenote] The BrailleNote e-mail list
>>
>> >Hi Sabahattin.  The name "Kirstyn" is an alias.  The person concerned
has
>> >apologised, senior people at the company concerned have assured me that
>> >the person concerned acted on their own, and I accept unreservedly both
>> >the apology and the assurance.  We can now move on in the likelihood
that
>> >this unfortunate behaviour won't occur again.
>> >Jonathan Mosen
>> >BrailleNote Product Marketing Manager
>> >Pulse Data International Ltd
>>
>> >DDI: +64-3-373-6192
>> >Fax:  +64-3-384 4933
>> >Mobile: +64-21 466 736
>> >Email: [EMAIL PROTECTED]
>> >Internet: www.pulsedata.com
>> >___
>> >To leave the BrailleNote list, send a blank message to
>> >[EMAIL PROTECTED]
>> >To view the list archives or change your preferences, visit
>> >http://list.pulsedata.com/mailman/listinfo/braillenote
>>
>>
>>
>>___
>>To leave the BrailleNote list, send a blank message to
>>[EMAIL PROTECTED]
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>>http://list.pulsedata.com/mailman/listinfo/braillenote
>
>Paul Henrichsen
><[EMAIL PROTECTED]>
><home.pacbell.net/paulh52>
>
>
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote
>


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