Hi, Karen. I sure like my bn. I haven't really had any trouble either, at
least nothing that an occasional reset won't fix.
I do wish they had a longer life battery. I would like to see that 20 hours
or more idea.
Thanks.
At 4/8/2004, you wrote:
Hi, Paul and everyone,
I want to add my comments to the reassurances that you have already gotten.
I got my BrailleNote in 2001 and I only send it back for upgrades and
maintenance. My husband is also a BrailleNote user and he can say the same.
I haven't even had my battery replaced, though I plan to do so at the NFB
Convention this summer. I really love my BrailleNote and have had no
trouble with it.
Karen
----- Original Message -----
From: "Paul Henrichsen" <[EMAIL PROTECTED]>
To: "Jerry Weinger" <[EMAIL PROTECTED]>; "Braillenote List"
<[EMAIL PROTECTED]>
Sent: Thursday, April 08, 2004 6:04 PM
Subject: Re: [Braillenote] Thoughts on Technology, Who Uses What and Why
> Hi, Jerry. Thanks for that. I really enjoy my braille note. I suppose
those
> persons who send in their units four and five times are the minority. I
> hear that even we on this list are a minority when compared with the total
> number of bn users.
> I got my first braille lite 18 in 1995 and I never had a problem with it
> short of having the battery replaced twice. The braille display never
> failed even slightly. So far, my bn has performed well with an occasional
> reset when it seems to get stuck on the web, but nothing a press of the
> button won't ix.
> I guess I just let this Kirstyn. person get to me<grin>.
> I think she bought out what I was always pushing to the back of my mind.
> Thanks.
> At 4/7/2004, you wrote:
>
> >Paul,
> >Your Braillenote is performing well, and will very very likely continue
to
> >perform well. As a subscriber to this list for two years, and as a
> >Braillenote user for a year and a half, I have seen relatively few
hardware
> >failures or software bugs with the Braillenote. The Braillenote problem
> >rate seems par with any other computer on the market, from Palm to
> >Mainframe.
> >
> >At the same time, I am disappointed to hear stories of Braillenote users
> >sending units in for repair four or five times. I hope that these kinds
of
> >reports diminish to nothing.
> >
> >It is my hope, and suggestion, that PDI aggressively fix or replace
problem
> >Braillenotes. Companies with excellent service reputations have received
my
> >business many times.
> >
> >Sincerely,
> >Jerry Weinger
> >----- Original Message -----
> >From: "Paul Henrichsen" <[EMAIL PROTECTED]>
> >To: "Braillenote List" <[EMAIL PROTECTED]>
> >Sent: Wednesday, April 07, 2004 7:57 PM
> >Subject: RE: [Braillenote] Thoughts on Technology, Who Uses What and Why
> >
> >
> >Hi, Jonathan. Thanks for your comments. I suppose that with what has been
> >going around on this list for the past few days, it has been getting to
me
> >a bit.
> >I hear of people whose units are not much older than mine and their
braille
> >displays die. I have heard of a person or two who have sent in their unit
> >for a new battery and it comes back with other problems.
> >Then this packmate thing came up with how fast they are coming out with
> >upgrades. I confess that I am becoming a bit apprehensive as to whether I
> >made the correct choice in purchasing a braille note.
> >Don't get me wrong. I love my braille note and it does what I need, but
in
> >the back of my mind is always that fear of wondering.
> >How long will my display last? Is my battery really giving me the
> >performance it should or am I just putting up with it?
> >Will my bn's braille display die? What if I send it in for a cleaning or
a
> >repair or an update? Will it come back with other problems like some
> >people's seem to? Will the bn ever do some of the things that I like in
the
> >packmate like wireless, better e-mail, a faster processor, have more
> >memory, or a longer battery life. I even see people giving up their
> >braille notes and switching to pacmates. I was talking to a guy this
> >morning in Utah and he told me lots of people in his organization and
those
> >he teaches are switching.
> >I suppose this is a bit of an exaggeration, I don't know why I am getting
> >concerned. my bn does what I want it to do except for wireless. I keep
> >reminding myself of that. I saw my first pacmate at CSUN. I didn't even
> >like it. The braille was mushy. The wiz wheel only seemed to work part
> >time. The F and J keys are hardly marked. If you don't use jfw, the
> >learning curve is higher and I didn't even have time to try any of the
> >applications out.
> >I really do hope PDI gets things moving quickly, not next year, not
fourth
> >quarter, but within months for some of the software concerns followed by
a
> >hardware upgrade if necessary.
> >I guess our friend who spread dissension on the list did get some of us
to
> >doubt a bit.
> >I am not normally this way about things, but 6200 dollars is a lot and I
> >don't think I will be coming up with that kind of money in the near
future
> >if I get concerned that I should have purchased a pacmate. I have what I
> >have. I really like it's applications and its crisp braille display. The
> >guy just managed to sow a few seeds of doubt, I guess.
> >Thanks.
> >Paul Henrichsen
> ><[EMAIL PROTECTED]>
> ><home.pacbell.net/paulh52>
> >
> >
> >
> >___
> >To leave the BrailleNote list, send a blank message to
> >[EMAIL PROTECTED]
> >To view the list archives or change your preferences, visit
> >http://list.pulsedata.com/mailman/listinfo/braillenote
> >
> >
> >___
> >To leave the BrailleNote list, send a blank message to
> >[EMAIL PROTECTED]
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> >http://list.pulsedata.com/mailman/listinfo/braillenote
>
> Paul Henrichsen
> <[EMAIL PROTECTED]>
> <home.pacbell.net/paulh52>
>
>
>
> ___
> To leave the BrailleNote list, send a blank message to
> [EMAIL PROTECTED]
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> http://list.pulsedata.com/mailman/listinfo/braillenote
>
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
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Paul Henrichsen
<[EMAIL PROTECTED]>
<home.pacbell.net/paulh52>
