[Braillenote] BN PK re missing files and E-mail problems

[beth]

As a prospective BN PK purchaser, I am very concerned about the problems of
disappearing files and inability--or at least great difficulty--in
downloading large amounts of E-mail and large files.  Is the PK going to
resolve these issues?  This should be top priority.  For example, look at
the business travelers to whom the PK will be a godsend.  What if they have
many E-mails to download while they are away?  Thanks.  Beth