Hi Yes the front thumb keys appear to be on. however nothing happens when i press any of the tumb keys. i tried the dot 3 while turning on the unit nothing happened except the bn said braille display not operating when the unit turned on. I am getting ready to figure out how to purchase a new Braillenote because I think that is easier than paying for a hardware agreement plus all new Braille cells which I'm guessing the unit needs. I am willing to try other ideas if anyone has them I am just willing to face the hard sad truth that I will need to either pay for serious repairs or buy a new Braillenote. Lisa
