I use a Nokia 6600 with Talks software in conjunction with the BrailleNote to send and receive e-mail.
Your modem on the BrailleNote should be set to: "Infra Red, Hayes Compatible", and not just "Infra Red". I think you cycle round the different modems with space bar dots three-four. When you get your phone, you go to menu number 15, and press the joystick down three times until you get to: "Connect to a modem". Then it is just a matter of aligning the phone with the infra red port on the left-hand side of the BrailleNote. I hope this helps. Please feel free to contact me off list if you want clarification of this rather sketchy description. Warm regards, Jim Taylor.
