At 10:17 PM 7/1/2004, you wrote:

Paula, the only recommendation we would have is to call Customer Service about your SMA. They are very helpful.
Yes, but for the amounts of money involved in the unit itself and these agreements, wouldn't it be nice to actually know your status regarding upgrades?

It really bugs me that it takes a phone call, email, whatever to find something like this out.
Appologies if this info is indeed hidden in my BrailleNote somewhere. *grin*

Chris
P.S. It would be nice to see actual prices listed for SMA's and hardware agreements on the Pulse Data Web site. Why refer people to their local dealers? Are the prices going to vary at all if I go through a special needs tech vendor, or from Pulse Data directly?

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