Hi Richard, then this sounds like a different issue from the one that we 
already have logged. It's a fairly safe bet that it is software and not 
hardware related, and the good news is that we haven't picked up any 
behaviour like this in the 6.1 beta cycle. Since the BrailleNote concerned 
was purchased in 2004, the customer does of course qualify for a free 
upgrade to 6.1
Jonathan Mosen
Blindness Product Marketing Manager
Pulse Data International Ltd

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
www.pulsedata.com

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