I am trying to help a user with a BrailleNote. The first day we were able to connect the BrailleNote via the serial port to the desktop computer (Windows XP). Now we tried again and the BrailleNote gives the following error "Communication error unable to connect.." after going to the Utilities menu and then connect to active sync. We did check in the miscellaneous menu that it is set to serial. Any ideas?
If a user wants to move the files from the BrailleNote to the PC, is there an easy way to do this instead of going though exporting to MS Word File and then finding the file though all the folders on the BrailleNote when you have it connected via active sync? Is there a easy way to export to a MS Word File to the synchronize folder on the BrailleNote so that the files would automatically be synchronized each time? Also they have mentioned when trying to open a file it says that it will list the files but the list always seems to be blank. Any tips? Thank you for your time. Sheldon
