Kim:

That file may be protected.  You may want to try going to it through your
file manager, & unprotecting it.  Then go back with activesync & try again
to delete it.

hth:
Bruce

----- Original Message ----- 
From: "kim brown" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, August 27, 2004 9:54 AM
Subject: Re: [Braillenote] Speaking of Naughty BrailleNotes


> Hi There,
>
> I have been trying to reach tech support for days, they do call back, but
at very odd times.  They put you on hold and I don't think there is really
anyone taking calls.  Anyway, I am helping someone with their Braille Note.
We have the error message, not enough storage, when deleting or trying any
commands.  We have done all resets, and were told to delete a file from
dictionaries using activesync.  When trying to do this, it will not let you.
It says access denied.  Any other ideas?
>
> Thank you,
>
>
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