Well, I'd suggest writing Dean privately as well as on the list, or possibly Jonathan. Maybe one of them could send the latest build of 5.1 and you could have her do a reinstall. If the product key is there, I shouldn't think it would be a problem to reinstall if you should need the key again. As for the availability of the 5.1 build though, You'd have to ask Dean or Jonathan about that.
It seems to me that it might be faster to go that route rather than going through Humanware, so might be worth a try. Don On Wed, 20 Apr 2005 14:50:55 -0500, Rhonda Clark wrote: All right, Don, I'm sure you'll have a response, maybe even with a gee on the end. I am trying to help a person who is still running 5.1. 6.11 has been ordered. However, her 5.1 crashed. We can't get it from the internet, because since she has already ordered the 6.11, it's only showing the product key. Humanware said she may not be getting her upgrade for a while. What does she do? She's taking classes; she needs her equipment to work. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
