[Braillenote] On behalf of humanware!

[meearls]

Ok I guess I am in the minority here but, I am very satisfied with the 
service I have received with Humanware.
I have had the chance to talk with them twice in 2 days earlier this month 
and the wait was not overly long. I was given sound advice as to shipping my 
Braille Note and the next day, after returning from Ohio to Arizona, I 
discovered that somewhere between the Cincinnati house and the Arizona house 
my ac adapter got lost and I called and had Humanware overnight me a 
replacement. The replacement arrived as promised and the Bn is up and 
running.
I did talk to someone at the end of April, inquiring about my 6.1.1 upgrade 
as I had paid for it last July. They told me that shipments had stopped as 
there had been an upgrade to the upgrade and I would receive the newest 
edition.
The lady asured me that once this was put on the flash card my shipment 
would go through the proper channels.
Since I am in no particular hurry, her answer was perfectly satisfactory 
with me.
At least we aren't being charged as Jonathan has so steadily pointed out 
countless times, for a brand-new unit as those with the other name-brand pda 
were.

Mary Ellen Earls
Remember! Today is the Tomorrow you thought about yesterday.