Paul,

You're right if they're accessing earthlink especially from another provider.  
In that case you do need to set authentication to yes and you also need to use 
smtpauth.earthlink.net as your smtp server.

Found that out the hard way many months ago.  

Don
On Fri, 11 Mar 2005 17:17:15 -0800, Paul Henrichsen wrote:

That does seem kind of slow, but I don't know that you could have changed 
anything. I assume they want authentication to yes.
Twenty minutes for eleven messages? That's crazy<grin>.
At 3/11/2005, you wrote:

>     Hi list:

>Last night I helped a woman upgrade to 6.1.  She has Earthlink via 
>cable.  The E-mail works, but it took 20 minutes to download 11 
>E-mail.  If any of you have Earthlink and 6.1, would you please tell me if 
>you think I need to change her setting?  Well, you wouldn't know what I 
>did--but could you tell me what the settings should be?  It didn't work at 
>all when I used "auth" in the smtp settings.  Thanks, hope I made a little 
>bit of sense.

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