Hi John,

What service is your friend using?  It sounds like you may need to use a server 
with authentication.  Thiss really depends on your internet provider and also 
how you are accessing the email account.  

If you are accessing it via a dialup, it is usually pretty straight forward, 
but if you are accessing it from some other network such as a dsl or cable 
connection 
with a different company, you almost definitely need to use authentication.

One thing you might try is to set the authentication option in the bn directory 
of services to "yes" and see if that helps.  If not, you should probably next 
contact the email internet provider to obtain the correct name for their 
authentication servers.  But, try setting the authentication option on the bn 
first and 
see what happens.

Don

On Mon, 25 Oct 2004 18:23:40 +0100, John Gallagher wrote:

Hi list I am trying to set a friend's email up on the braille note and it says
error connecting to pop server -err bad auth can anyone help? thanks.



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