Hello doug, I am sorry you're having this trouble. I have tried calling customer service for the past two weeks to try and get something taken care of, but I can't seem to reach them. I seem to sit on hold forever. so I've given up trying to reach them for now. <sigh> Isaac
On Thu, 26 May 2005, doug martin wrote: > Hello. When trying to find out when I might receive my Keysoft and CE > upgrades, I was told that "They're coming from New Zealand, and we're out > right now." Shipping would resume some time soon, and you're somewhere on > the list. Where on the list? When can I actually expect to receive the > upgrade that was advertised a year ago, and has been shipping for about six > months. My serial number is 13168. > > It really does not take very long to make copies of a compact flash card. I > can copy one card to another quite quickly using my laptop. And the part > about making each one unique regarding the serial number-- I can't imagine > that takes very long either. It definitely should not take six months to make > and ship a couple thousand upgrades! What's really going on here? I was a > power user and a loyal PDI customer, but this kind of treatment is completely > unacceptable! > > Doug Martin > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
