Try contacting Tech Support. Remember the number is long-distance. 1-925-681-4636
If for some reason you need to reach the Sales Department, the number is 1-800-722-3393 Jane ----- Original Message ----- From: "Seville Allen" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Monday, January 03, 2005 9:43 PM Subject: [Braillenote] "cannot start planner and alarm systems....." > Oh yes, the dreaded message regarding the planner! I've reinstalled > keysoft 5.1, build 22 many, many times (dots 4,5,6, held down with > reset) and reset the BN unit as directed. Even finally took the time to > clean out old unused files, and the housekeeping didn't fix it either. > Is there something more I need to do that I'm not doing or is it time > to ask tech support to help me reinstall corrupt files? > > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > > >
