Hi List, I've just noticed something rather strange, which might be of interest to fellow PK-ers! If anyone can explain why the following occurs, I'd be extremely interested to hear!
I added a brand new entry for a friend to my Outlook Address Book on a Win XP desktop machine, set up my connection with the PK established partnership with Activecync, and then used the Keysync utility to update synchronization with my PK. This all took place as I would expect, and the new Outlook contact for my friend was indeed now also present in my Keylist database. Now, if I use the PK's Keylist menu and select to look up an entry, I notice that I can't type the new entry's surname in Grade 2, although Grade 2 is my preferred encoding. But what is odd is that if I move, say, to the Home Phone Number field and type my friend's number, I'm allowed to type that in Grade 2 and it correctly retrieves her record instantly! So, in summary, if a new Keylist record is created via an Outlook synchronization session, and I later attempt to retrieve that record from within Keylist, the Surname and First Name fields seem to require that I type the retrieval string in Grade 1, but, say, phone numbers will allow Grade 2 entry! Incidentally, at the name field search prompts where Grade 1 seems to be required, I don't get the Computer Braille is Required prompt, although that is turned on in Keysoft. Very much sounds like one to prevent Dean/Jonathan from getting bored!! But seriously, am I doing something wrong in my synchronizing process that would cause this to happen? It's most odd, because in all other aspects, synchronization works absolutely great for me. For example, an appointment entry added to Keyplan via synchronization will happily let me work with it in Grade 2 within Keysoft! Any ideas please? Cheers. Paul.
