Yes, Brett! That question was originally directed to Terri, not you, but you have it right! Big smile!
> ----- Original Message ----- >From: "Brett Winchester" <[EMAIL PROTECTED] >To: <[email protected] >Date: Thu, 13 May 2004 14:06:29 -0600 >Subject: Re: [Braillenote] to pdi staff >32.8083333 feet. > thank you! >BRETT K WINCHESTER PM KD7JN VOLUNTEER & READING SERVICES MANAGER >[EMAIL PROTECTED] http://www.icbvi.state.id.us/brochure/RADIO.HTM >Member IAAIS International Association of Audio Information Services >IDAHO COMMISSION f/t BLIND & VISUALLY IMPAIRED - ICBVI >P O BOX 83720, 341 W WASHINGTON, BOISE IDAHO 83720-0012 >208-334-3220 ext 104 +7=voice mail after hours, Fax >208-334-2963 >>>> [EMAIL PROTECTED] 05/13/04 01:09PM >Hello, Terri, >Have you read my reply I sent yesterday about the 10 metres Jonathan made for >his walk??? Have you got the answer after I gave you the formula? >As for the tech support, yes, some of the staff are located at their homes >even in other states. For example, I know two hearing/blind men who formerly >worked for tech support still live in Michigan! So, you got it right. I >already told Lisa privately about them. In addition, I almost never ring that >tech support due to their big lack of communication, so I let PDI learn a hard >way later. >Todd >>----- Original Message ----- >>From: "Terri Pannett" <[EMAIL PROTECTED] >>To: "Braillenote List" <[email protected] >>Date: Thu, 13 May 2004 11:42:08 -0700 >>Subject: Re: [Braillenote] to pdi staff >>The hours for tech support are longer than they are for customer service. >>Once I called between 5 and 7 A.M. Pacific time and reached a live person. >>I think some of the tech support people work from their homes so some calls >>are forwarded to a person outside of California. I don't care where they're >>at as long as they can answer my questions. >>Terri Pannett
