You do not have to do this.
Go to www.pulsedata.com/6_1
Choose product key download.
You will be asked to log in.
Go to the edit field and type in your serial number.
Next, type in the password which is frog1
Press enter.
When the new page comes up, you will see a series of radio buttons.
You can check the one that will allow you to download Keysoft 5.1 build
22.
You can do this even though you have ordered the 6.1 upgrade.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Don Bishop
Sent: Wednesday, April 20, 2005 3:04 PM
To: Braillenote List
Subject: Re: [Braillenote] query


Well, I'd suggest writing Dean privately as well as on the list, or
possibly Jonathan.  Maybe one of them could send the latest build of 5.1
and you could 
have her do a reinstall.  If the product key is there, I shouldn't think
it would be a problem to reinstall if you should need the key again.  As
for the availability 
of the 5.1 build though, You'd have to ask Dean or Jonathan about that.


It seems to me that it might be faster to go that route rather than
going through Humanware, so might be worth a try.

Don

On Wed, 20 Apr 2005 14:50:55 -0500, Rhonda Clark wrote:

All right, Don, I'm sure you'll have a response, maybe even with a gee
on the end.  I am trying to help a person who is still running 5.1.
6.11 has been 
ordered.  However, her 5.1 crashed.  We can't get it from the internet,
because since she has already ordered the 6.11, it's only showing the
product key.  
Humanware said she may not be getting her upgrade for a while.  What
does she do? She's taking classes; she needs her equipment to work.

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