Hi All, I too, want to take a minute to thank the PDI staff for their excellent and most curteous service. During the NFB convention I took my BNBT (which is only 2 months old) up to the PDI repair suite at the Marriott Hotel since it had been experiencing some difficulties with the Flash Disk. I was asked to leave my unit overnight so that the technician (Morris Sloan) could track down and repair the problem, which turned out to be a bad Flash Disk. When I retrieved my BN it had been repaired, all my backed-up files had been replaced, and it had been upgraded to the newest version of KeySoft 5.1.19 to 5.1.22. Also, whenever I stopped by the PDI booth in the exhibit hall I was greeted by a friendly knowledgable person who seemed well-informed about the product (bn/bn pk etc.), or the service (software SMA agreement, which was $230.00 on compact disk). What a wonderful product the BN is, and it is an extreme pleasure to know that the PDI people are truly listening to us, the users of their product. GREAT WORK PDI Most cordially yours, Albert Sanchez Al's Piano Tuning & Repair 703-933-9303 ----- Original Message ----- From: "Jeff Molzow" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; "Braillenote List" <[email protected]> Sent: Thursday, July 01, 2004 8:56 AM Subject: [Braillenote] PDI Appreciated
> Jonathan and PDI Staff: > > Putting aside the tone of my last email referencing BrailleNote and GPS, I > also want to express my appreciation for the hard work put in by Jonathan > and everyone there at PDI for these long awaited new releases. > > So many of us on this list are core users of the BrailleNote family of > products, that, while we appreciate all the new features, we'll be the first > to ask questions. But, this doesn't mean we want a different product, we > just want the best out of this one. Keep up the great work PDI and as > always, try to keep us honestly informed. > > Sincerely > Jeff Molzow > [EMAIL PROTECTED] > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > >
