What happens when you attempt to access your KeyMail and KeyList databases? Look at the KeyList and KeyMail folders of the Flash Disk through the File Manager>Directory option, and at the "List of Files" prompt, press [SPACE with X], [READ with X] to view "hidden" files. In the KeyMail folder of the Flash Disk, do you have a file called "Email Folders"? In the KeyList folder of the Flash Disk, do you have a file callthe "Address List", a file called "Email Folders.cdb", and/or a file called "Address List.cdb"? If you have the .cdb files but not the others, a copy of the DDF's for KeyList and KeyMail are in the Windows folder of the KeySoft System Disk, so COPY them to the appropriate folders on the Flash Disk, with the Address List DDF going into the KeyList folder and the e-mail DDF going to the KeyMail folder. Then, try and access the databases again. If you had all the files I mentioned above, are you getting an error message such as, "The operation is completed successfully." when you try to access KeyList and KeyMail? If so, I'm afraid your databases have become corrupted, and the data within them is irretrievable, so you will have to erase the "Address List.cdb" and "Email Folders.cdb" files from the KeyList folder of the Flash Disk, select the KeyMail>Write an E-Mail and KeyList>Add Address options, and type Y at the prompts asking whether you wish to create new databases. The only other thing I can think of at the moment is that this new BN has KS v6.1, in which case I wouldn't know the importation process of converting databases from previous versions, if that's at all possible after the initial installation of v6.1.
HTH, Maria >----- Original Message ----- >From: Frank M. Hernandez <[EMAIL PROTECTED] >To: Bn List <[email protected] >Sent: Tue, 15 Feb 2005 15:22:18 +1300 >Subject: [Braillenote] help I just received a new bn bt and I'm having >aproblem with e-mail >Dear List, >I hope someone can help me with this little problem. >I was able with a flashcard to restore all my files. >All seems fine. >But, I cannot access e-mails. >I have a lot of e-mails that I would like to see in the new BN. >How do I do this? >Should I erase a folder. >I would like to speak to anyone who had this problem. >I had to get a new bn because I needed a back up. >Please! Help!!! >Thanks, >Frank M. Hernandez. >PS. I can not access my address list!!!
