Yes, web mail providers with good virus blocker services won't let come if 
there is a virus. You have to manually go up and get rid of it. I had to do 
this once with Earthlink.
Monica Lofton
professional Email:

[EMAIL PROTECTED]

MSN and personal Email:

[EMAIL PROTECTED]
----- Original Message ----- 
From: "Rhonda Clark" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Wednesday, May 18, 2005 3:34 PM
Subject: Re: [Braillenote] databases and email


Hi, Jim and Don:
It's also possible to go up into your web mail and see what's stuck up 
there.  I've had to do that--grin!

> ----- Original Message -----
>From: "Don Bishop" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Wed, 18 May 2005 12:25:46 -0700
>Subject: Re: [Braillenote] databases and email

>Jim,

>This is pretty obvious and you well may have done it already, but are you 
>absolutely certain she's downloaded all messages from the server?  If a 
>message is not
>getting downloaded off of the server for some reason, this would cause an 
>abnormal termination of the download process and the mail would not 
>actually be
>deleted from the server as the deletion process actually occurs after mail 
>is downloaded.

>Although I haven't had a similar problem in a long time, I have had email 
>receiving problems in the past and found it could be cleared by downloading 
>the mail
>using a pc set to delete messages from the server.

>Usually if the email download ends abnormally, there is some sort of error 
>message displayed, but I suppose it's also possible for no such message to 
>be
>displayed or else it was just missed.

>Like so many things with the braillenote and other such products, a reset 
>isn't a bad idea either.

>It's truly amazing, the wide range of problems that can be solved with a 
>reset.

>Don





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