Well, I would have been much happier with my disk drive if voice note could 
format its disks when the disk drive is connected.
I have to use another drive to format my disks.  Selling this particular unit 
was like offering a cup of coffee and then just forgetting to provide the cup.  
Enjoy while you drink out of your pocket.

Brenda Mueller

> ----- Original Message -----
>From: "Richard Ring" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Tue, 25 May 2004 16:37:13 -0500
>Subject: RE: [Braillenote] HELP!

>And this is not the first time I have seen this behavior.
>I have seen several cases where the BN kept insisting that it needed to
>"format" the card.  I knew enough to tell it "no," but unfortunately it
>would seem that Sarah was not even offered a choice.
>It is glitches like this that truly concern me, and unfortunately, they
>don't often get discussed on this list.
>Most of what we see are testimonials that seem to indicate that PDI
>products are the best thing since the wheel.  In my opinion, all of the
>companies in this rather narrow and artificially maintained field should
>be more responsive to their customers, I am not just flaming PDI.
>My first BN required service three times in under two years.  As I said
>earlier on this list, would you buy a DVD player from a company if you
>had those kinds of problems with it?
>You'd pick another company.  Unfortunately we who use these specialized
>devices are not fortunate enough to have many choices.  No matter which
>high-priced product we end up with, if we don't get the kind of service
>and responsiveness we deserve, we're not hardly in a position to start
>from scratch with some other company.

>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Sarah
>Cranston
>Sent: Tuesday, May 25, 2004 4:17 PM
>To: Braillenote List
>Subject: [Braillenote] HELP!


>I hope someone can help me with this.  I was just looking through the
>folders on my CF card and it wasn't seeing one of the folders. So I did
>a reset.  And, POOF, all my files and folders are gone from the card.  I
>am sure I shouldn't have reset the BN.  This happened once to me before
>but I have had my BN serviced since then and I thought everything would
>be okay.  Is it the card?  Does anyone have any suggestions?

>Sarah

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