I'll check the system disk, but like I said, the flash disk has about 6
megs free.

Carlos Taylor
Adaptive Computer Technology Specialist
Ball State University
Phone: (765) 285-2000
E-mail: [EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of robert
stigile
Sent: Monday, May 24, 2004 11:33 AM
To: Braillenote List
Subject: Re: [Braillenote] planner not working


Hello Carlos,
I think that what you should try is to clean up the flash disk.  It
sounds as if you don't have enough free space on the flash disk and that
might be keeping the planner from opening.And you might ry looking at
the keysoft system disk to see if anything was put thhere that doesn't
belong there. Good luck with that. Robert Stigile
----- Original Message -----
From: "Taylor, Carlos Ervin" <[EMAIL PROTECTED]>
To: <[email protected]>
Cc: "Dena Polston" <[EMAIL PROTECTED]>
Sent: Monday, May 24, 2004 8:54 AM
Subject: [Braillenote] planner not working


I placed a call to Humanware today to find that the office is closed for
the preparation of the release of new products.  I do not know if this
means that tech support is closed as well, but I left a message on their
voice mail system.  Anyways, I thought I'd come to this list for help. I
have a Braille note 32 with keysoft 5.1 build 19.  The planner was
working beautifully until this past weekend.  Now, when I access the
planner application from the main menu and select open, it shows the
current day in the calendar just fine.  However, when I press enter to
open the planner, I get a message which says "cannot start the planner
and the alarm system, press reset.  if the problem persists reinstall
this version of keysoft."  I am then returned to the main menu.  I've
tried resetting with dots 456 held down, with 123 held down, and by
simply pressing reset with no success.  I've even tried reinstalling
keysoft 5.1 with no luck.  The flash disk has roughly 6 megs of free
space available.  Has anyone seen this problem before?  Can anyone think
of what I can do to get this planner back?  This Braille note actually
belongs to my girlfriend and she has some important appointments that
she needs to access for her job.

Carlos Taylor
Adaptive Computer Technology Specialist
Ball State University
Phone: (765) 285-2000
E-mail: [EMAIL PROTECTED]

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