Hello Ann, Skype was chosen as "the program to use" as it works behind firewalls. Skype also uses encryption to make communication more secure and it does not rely on a server relaying the voice communications, which can often cut down on delays.
If you haven't tried Skype, I suggest you do so as the quality is the best I've heard yet, FM quality I say! for some reason, I was not able to get Ivocalize to work from here, even though we opened the suggested ports. I'm not criticising the program at all. In fact, I've had a lot of fun, chatting and laughing away with people using it. Once Skype is installed, you are asked to create an account which I haven't heard anyone having trouble with. However, as I say, it's a trial and we'll have to see how people go. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Ann Parsons" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Tuesday, August 17, 2004 12:18 PM Subject: Re: [Braillenote] Skype technical support for BrailleNote users > Hi all, > > Perhaps PDI might consider a couple of suggestions? First, Although > it doesn't work in Linux, the Ivocalize software is very good. It has > both text chat and audio chat as well as being able to have the > moderator push web pages. > > A second idea would be to set up a MOO, or use an existing one. This > would work excellently with the Deaf-blind because it is entirely text > chat. Only thing is, I don't know if a braillenote can telnet. > <sigh> Perhaps everyone's forgotten about telnet. > > Having to use additional software and to configure it before being > able to talk to tech support may not be the thing. What about IRC or > MiRC. that would be text and open to the deaf-blind as well. > > The problem here is that all these methods of communication need a > PC. Unfortunately, the BrailleNote doesn't telnet and doesn't use > IRC. > > I've not tried Skipe, so I don't know how hard it is to configure. > You need something that is going to be as easy to configure as > possible. Folks seeking tech support are already frustrated. <smile> > They may become frantic if asked to use a software which has problems > attached. > > Ann P. > > -- > Ann K. Parsons > email: [EMAIL PROTECTED] > WEB SITE: http://home.eznet.net/~akp > "All that is gold does not glitter. > Not all those who wander are lost." JRRT > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
