I have 5.1 build 22 myself,and Haven't had this problem at all.

Mike the star trek guy
----- Original Message ----- 
From: "Susan Mangis" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Sunday, October 17, 2004 5:56 PM
Subject: Re: [Braillenote] can not run this version of key soft


> Mary Ann,
>
> What version of keysoft are you running?  Several of us have had the
> problem.  If you are running version 5.1, you should have build 22.
However,
> it may return after 2 to 3 month.  (at least it did for me)  A dot 456
reset
> solved the problem, but it's only been over a month so it might return.
> When I changed from 5.1 build to 5.1 22, the problem went away, so I was
> surprised when it reappeared again out of the blue.  Hope this helps.  To
> check your version, press chord I at the main menu.
>
> Sue Mangis
> ----- Original Message ----- 
> From: "marianne denning" <[EMAIL PROTECTED]>
> To: "Braillenote List" <[email protected]>
> Sent: October 17, 2004 7:38 AM
> Subject: Re: [Braillenote] can not run this version of key soft
>
>
> > I don't know why it happens but I get the same message every morning.  I
> > push the thumb key until I get "Main Menu" back, turn the machine off
and
> > then turn it back on and it is fine.  I called tech support and we
worked
> on
> > it a little but that didn't fix it but I have not had the chance to call
> > back again.
> >
> > Marianne
> > ----- Original Message ----- 
> > From: "Richie Cavallaro" <[EMAIL PROTECTED]>
> > To: "Braillenote List" <[email protected]>
> > Sent: Saturday, October 16, 2004 6:27 AM
> > Subject: [Braillenote] can not run this version of key soft
> >
> >
> > > hi all:
> > > I got my braille note bt in june.  Over the last couple of days i have
> > been
> > > noticing at least three times a day i turn my braille note on and i
get
> > the
> > > following message:
> > > can not run this version of key soft. Why is this happening?
> > >
> > >
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> >
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>
>
>
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