Hi Jonathan,

Actually, I can confirm what you say about most PDAs experiencing similar
problems! I did a quick survey among sighted colleagues who have mainstream
PDAs, and they all without exception confirm that they have had problems
with complex Word document structures - they had concluded it was CE causing
the problem! Just for your general interest!

Cheers.

Paul.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: 02 May 2005 21:55
To: Braillenote List
Subject: Re: [Braillenote] Word Conversion issue


Hi Olusegun, issues with Word documents containing complex formatting have
been there since the BrailleNote was launched. In fact most PDAs have this
limitation. What we improved upon in 6.1 is that many Word 2002 and 2003
documents that couldn't be opened before can be opened now. So the
statement made in the preview of 6.1 is absolutely correct. We do now
support Word 2002 and 2003, however the same limitations that have always
applied still apply. We'll hopefully address this in a future version, but
the bottom line is that you can read more Word files in 6.11 than you
could before. I think the point made by some on this list about the
documentation being more explicit about what might break the Word
conversion is an absolutely fair one, and I'll ensure this gets addressed
and appreciate the suggestion.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
http://www.humanware.com



"Victory Associates LTD, Inc." <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
03/05/2005 07:57 a.m.
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Re: [Braillenote] Word Conversion issue






Hey Tom, I am with you on this one.  I MAY NOT LIKELY UPGRADE until this
major bug is sorted out, or until PDI issues an APOLOGY for what in my
books
is UNFAIR MARKETING PLOY/ADVERTISING.  Imagine the electric companies
being
EXTREMELY UNBECOMING in its representation of a service that IT DOES NOT
actually provide or support?  We'll be racing down the street to get the
Public Utilities Commission on its back!  But what do you do when it comes

from a company in whose product you SHELLED OUT nearly $7000??

Sincerely,
Olusegun


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