Hi, Bob and list. Bob, I see what you are saying, but the problem is that only the email is affected and that not all of the time. I have successfully downloaded amounts of email under 50 messages without a problem. I have hung on messages at around 100, but usually, a retry will get it eventually after a couple of tries. I tried downloading email on Sunday morning at 171 messages and kept getting errors. I did a reset three hours later and, although I hung once or twice, I eventually downloaded 272 messages. Everything else in 6.1 seems to work as far as I can tell. If you don't use your bn to download email, go ahead and upgrade. If, like me, you only do it occasionally just to see how it works, go ahead and upgrade because the wireless is great. Web browsing works well. Connecting to the shared ddrives on your network works pretty well except for an occasional lockup. But, for the most part, the upgrade is good. Perhaps we need to hear from 6.1 users where email is working fine for them. Of course, we don't even know about the 6.1 users who don't subscribe to this list and only PDI could tell us how many tech support calls they are getting because of email problems. One user I talked to who has a bn doesn't even use his on the net, so upgrading to 6.1 would only be a good thing for him. Also, as I mentioned in other messages, sending mail to the trash and emptying the trash has been greatly improved with 6.1. The word processor, planner, media player, scientific calculator, active sync and other features are as good as they ever were, in my opinion. But, if email is important to you, you can upgrade and see if it works for you or wait for 6.1.1.
At 3/8/2005, you wrote:

Hi, folks: I guess it's safe to say that the 6.1 upgrade has been, shall we say, troublesome. Ie might even say "ill-fated." Until HumanWare comes out with 6.11, There are certain steps which should be taken, which, I think, would greatly help in soothing ruffled feathers, and which would make great business sense. Here they 5:
1.  Immediately halt the shipment of the 6.1 upgrade.
2. Send out an announcement, stating that, because of major issues, the upgrade is being withdrawn for revision. 3. People, who have already received the upgrade, should be fully apprised of these issues, and advised not to stall it until the new version, 6.11, comes out. 4. From this point on, anyone who orders the upgrade should be sent 6.11. 5. When 6.11 is ready, everyone who has either received 6.1, or who ordered it before these actions were taken, should receive the upgrade on a CF card. (Optional) It might not be a bad idea to give these folks one SMA. While these steps may seem a bit drastic, I think they would do wonders, in restoring confidence in this company, which, in my opinion, still makes the best line of products around. Thanks, and God bless. Bob and Maxy-wax


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