Hi Kim, I understand the frustration regarding the length of time this process has taken. One point to consider. Remember that shipments were apparently haulted for a while when it was determined to release 6.1.1. I do recall a message from Jonathan pertaining to the suspension of shipments. I'm not defending the length of time this process has taken, however. My unit is in for repair, and I'm going to attempt to find out if the upgrade will be installed before my unit is returned. If it is, I'll lose GPS functionality until that upgrade arrives. Best Regards,
Les -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kim Lookingbill Sent: Tuesday, April 19, 2005 6:50 PM To: 'Braillenote List' Subject: [Braillenote] More Run Around from Pulse Data in California Hello: Just spoke to a sales person and the California Sales manager and got a totally different story than I did back in March. Now they tell me they just started shipping about 2 weeks ago. When I spoke to someone back in March they said they were beginning to ship about 200 a week. I demanded that a clear and concise message come from Pulsedata to this list as well as all their customers email addresses explaining what is going on and I wanted it done within 24 hours. I basically got the company line which stated all of those types of messages must come from New Zealand. I expressed my total frustration with the way things were handled and the lack of information that is coming to the users. Pulse Data has created this Braille note list as well as they have the email addresses of each of their customers but still nothing comes out of Pulse data. We just want to be informed clearly and concisely. I believe we as customers have that right since we pay our money for the product and should be informed of any delay as well as when items are being shipped. Kim Lookingbill [EMAIL PROTECTED] (email or MSN Messenger) Blast From The Past Sundays, 16 to 19 UTC Back Stage Pass Mondays from 22 to 23 UTC http://interactive.acbradio.org ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.17 - Release Date: 4/19/2005 -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.17 - Release Date: 4/19/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.17 - Release Date: 4/19/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.17 - Release Date: 4/19/2005
