Thanks all for your suggestions but I have solved the problem on my own. After the unit came back from servicing in California Keysoft 5.1. Build 22 was the Keysoft burned into my machine. Apparently there is a bug that I have discovered and if I install Keysoft 5.0. Build 24, entered my ISP Username and Passowrd to access e-mail and then reset to get back to Keysoft 5.1. build 22, I was then able to connect and retreive my e-mail.
Let me also warn all of you out there, that there are issues between Keysoft 5.0 and Keysoft 5.1 that I have had some discussion with Dean Jackson of Pulsedata on 2 other occasions regarding Keysoft 5.0 and upgrading to Keysoft 5.1 - one was a unit that had just come back from servicing with Keysoft 5.0 burned in and wanting to upgrade and a machine purchased earlier this year also with Keysoft 5.0 and wanting to upgrade to Keysoft 5.1. Build 22. If any of you have trouble connecting to receive e-mail after this upgrade, post here and I'm sure you'll get help. Aloha, Milton M. Ota Associate Dealer, Hawaii Island Computer Access Now, I.C.A.N. 1318 Kanewai Street Honolulu, Hawaii 96816-1718 Phone: (808)734-0612 Cell: (808)295-2528 E-Mail: [EMAIL PROTECTED] Website: http://www.hgea.org/~mota -----Original Message----- From: Van Der Walt Riana [mailto:[EMAIL PROTECTED] Sent: Monday, August 09, 2004 10:42 PM To: [EMAIL PROTECTED]; Braillenote List Subject: RE: [Braillenote] Error connecting to POP server Milton, You can edit your password in the relevant record from the directory of services file/folder which is the first option from within the keymail setup menu. To do this, choose to look up a service, space down through the fields till you reach the relevant password entry and press backspace with c to change the field. You cannot check whether the password which is there is the correct one, because it's only represented by five stars; so you must make sure that what you enter is correct. Overwrite the previous password and press enter. You will be put on the next entry field, but if you don't want to change anything else, just press space with e to exit. You'll be prompted to confirm changes and hopefully your problem would be solved. Regards Riana -----Original Message----- From: Milton M. Ota [mailto:[EMAIL PROTECTED] Sent: 09 August 2004 04:57 To: 'Braillenote List' Subject: [Braillenote] Error connecting to POP server I just got my BrailleNote back from servicing in Concord, CA. I must say that they did a great job but now I'm having a problem connecting to my e-mail account/pop server. I'm getting "error Authentication failed, (bad password)." Before sending the unit for servicing everything was working fine. I can log on to the Internet using the Internet browser with no problems. I'm almost certain that my ISP has not changed any setting on their end and all the setting in the e-mail setup on the BrailleNote is correct. Any suggestions or help--Please! Thanks. Aloha, Milton M. Ota Associate Dealer, Hawaii Island Computer Access Now, I.C.A.N. 1318 Kanewai Street Honolulu, Hawaii 96816-1718 Phone: (808)734-0612 Cell: (808)295-2528 E-Mail: [EMAIL PROTECTED] Website: http://www.hgea.org/~mota ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
