Delete the "E-Mail Foldersddcdb" (without the quotes) file found in the 
KeyList folder of the Flash Disk.  This file is the one which is corrupted, and 
it contains the database records of the e-mail database only.  It's a "hidden" 
file, so, 1) erase it from the File Manager, as this is the only place where 
the "List of All, including Hidden" files is presented, and 2) have to press 
[SPACE with X], [READ with X] at the "List of all files in 'KeyList' folder" 
view (presented by default as the first view of the File Manager, with the 
other choice being the Hidden Files view) once to reach the Hidden Files view, 
where you will see the file you need to delete.
  Then, after this file is deleted, go into KeyMail, and select the option to 
Write an E-Mail.  You will get a prompt about the database not existing, and 
the BN will ask whether to create an associated database.  Press Y for "Yes", 
and a blank database will be created.
  You may have to re-create their customized folders, depending on definition 
files used.  Speaking of definition files, make sure you have a file called 
"E-Mail Foldersddklt" (without the quotes, and you won't see the extension when 
viewing the file on the BN, although the extension means KeyList Text) in the 
KeyMail folder of the Flash Disk.  This is the file which governs how the 
database is displayed.  Make sure it's there before deleting the database file. 
 If it's not, COPY (don't move) it from the stKeySoftstKeyMail directory of the 
KeySoft System Disk (where it is burned, along with the other definition files 
of databases factory installed on the BN (not customized databases the user 
creates, of course), software, and the OS, into ROM) to the KeyMail folder of 
the Flash Disk.  Make sure the definition file is there before deleting the 
file.  The definition file in the KS Disk only contains the seven internal, 
factory-installed KeyMail folders, while the one in the Flas!
h Disk contains those created by the user as well.  If using the definition 
file on the Flash Disk, you most likely won't, but if copying of the file from 
the KS Disk is necessary, then yes, the customized folders will have to be 
re-created (by typing a nonexistent folder at any prompt involving a folder in 
KeyMail, such as the "Move to which folder?" prompt, and typing Y for "Yes" at 
the prompt to confirm the folder's creation).  I'm assuming the definition file 
will be in the Flash Disk (you only need to view the "List of all files" to see 
this oneggddb

> ----- Original Message -----
>From: Sir Bruce <[EMAIL PROTECTED]
>To: [email protected]
>Date: Sun, 24 Oct 2004 01:50:31 -0700
>Subject: [Braillenote] Restoring e-mail folders/help.

>Hello all,

>Need some help here.  I uploaded about 80 messages into my inbox last
>night and was unable to empty the trash folder.

>The problem has progressed and now I am unable to open or read anything
>in my inbox.

>I tried resetting my braille note but this didn't work.
>I tried lifitng the protection on the e-mail folders file and erased the
>e-mail folders file.
>When I tried to do a restore it simply copied files from another part of
>the drive but it seems to be an empty shell.

>When I open the e-mail program it still gives a list of the different
>folders, inbox-outbox etc.

>How can I restore the files that I erased or how can I create new ones.

>At this point I cannot access the manual in the braille note.

>Any help would be greatly appreciated.

>Thank you in advance,
>Tiffany


>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote



Reply via email to