yep, but then while the equipment is in the mail you're stuck without it. Josh
> ----- Original Message ----- >From: Rhonda Clark <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Thu, 01 Jul 2004 07:46:11 -0500 (CDT) >Subject: Re: [Braillenote] Bn and me: >Hi, Jonathon: I just wanted to take the opportunity to thank you for the hard >work you are doing, especially the past couple of days. I know it's hard to >field a convention, and then field these questions. You are much appreciated. >In regards to the competition, I've used their products. Jonathon is right >when he says that if you want upgraded equipment, you can trade in your old >one. They will give you about $500 or $600 for your old equipment, and that >old equipment is usually pretty new. >Again, thanks for the hard work. I do appreciate it. >> ----- Original Message ----- >>From: Jonathan Mosen <[EMAIL PROTECTED] >>To: Braillenote List <[email protected] >>Date: Fri, 2 Jul 2004 00:35:02 +1200 >>Subject: Re: [Braillenote] Bn and me: >>Hi mary-Ellen. >>Audio streaming doesn't have anything to do with hardware. In one single >>release, KeySoft 6.1, we're going to roll out a huge chunk of >>functionality that meets the vast majority of user requests, but we have >>to stop somewhere because we want to get the release out. The good news of >>course is that by moving to Windows CE 4, all these things are much easier >>for us to add. It puts the foundations in place for streaming. It was only >>a few weeks ago that I saw people on this list saying that an upgrade like >>this one would require new hardware and how expensive it would be. >>Instead, we've confounded the critics by offering this big change, at most >>for US$399 and a lot less if you have an SMA. Frankly I'm not ashamed to >>say that is one heck of an amazing deal. Before you go to the competition, >>you should find out how many hardware upgrades *they have offered their >>customers, but I will give you a clue, the number starts and ends with 0. >>They have instead required people to buy a new unit with a trade-in option >>only about six months after the first hardware shipped. The blind >>community often finds it hard to find the money for these things, so I >>think you have the right to expect that the assistive technology >>manufacturers will do as much as they can before reverting to costly >>hardware upgrades or complete unit replacements. I can tell you this >>though. The BrailleNote now has a very clear strategic road map. The >>BrailleNote is not going to be replaced by a completely new device any >>time soon, so some day I am sure we will have to offer a hardware upgrade >>to do what we want, and most importantly, what you want. But I know that >>had we offered a hardware upgrade when it wasn't really necessary to get a >>lot of this functionality, we would have put it out of the reach of many >>people on this list who would have struggled to find the money to pay. As >>long as i work here, I'm going to do whatever I can to ensure Pulse Data >>produces products in a commercially sustainable way so we can keep >>innovating, but also in a way that recognises that most blind people don't >>have money to burn. So as you can see I am very proud of what we've been >>able to achieve, and based on the amazing response, most people think >>we've done the right thing by them which is important to me. >>Jonathan Mosen >>Blindness Product Marketing Manager >>Pulse Data International Ltd >>DDI: +64-3-373-6192 >>Fax: +64-3-384 4933 >>Mobile: +64-21 466 736 >>Email: [EMAIL PROTECTED] >>Internet: www.pulsedata.com >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.pulsedata.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
