Well, then I'm afraid state rehab is gonna have to pay (smile). Two years between repairs isn't a bad thing at all as assistive tech goes--or any tech, for that matter.
Susie Stageberg Project ASSIST with Windows Iowa Department for the Blind (515) 281-1351 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherry Gomes Sent: Friday, June 10, 2005 10:43 AM To: 'Braillenote List' Subject: RE: [Braillenote] braille display problem Two years ago. i don't think any guarantee would stand after that amount of time. though this appears to be a problem this particular unit has had. Since it is doing the exact same thing it was before. I baby this thing too. Never drop it or anything like that. Sherry -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susan Stageberg Sent: Friday, June 10, 2005 8:37 AM To: Braillenote List Subject: RE: [Braillenote] braille display problem Sherry, how long ago did this problem supposedly get fixed? Does anybody know if HumanWare guarantees their repairs for any length of time? I'm thinking the critter's gonna have to make another trip to California, but if they just "fixed" it recently they ought to give you a break on "fixing" it again. Susie Susie Stageberg Project ASSIST with Windows Iowa Department for the Blind (515) 281-1351 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherry Gomes Sent: Friday, June 10, 2005 9:52 AM To: 'Braillenote List' Subject: RE: [Braillenote] braille display problem I did all that. I've reached the point where doing a reset is as normal and natural now as unloading and reloading jaws on the PC or doing a reboot. But alas, to no avail so far. Sherry -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Alexander Sent: Friday, June 10, 2005 7:44 AM To: Braillenote List Subject: Re: [Braillenote] braille display problem The first thing I would do, is to perform a simple reset. Then I would cycle through the speech, & braille options, using space with the two outside thumb keys. HTH: Bruce ----- Original Message ----- From: "Sherry Gomes" <[EMAIL PROTECTED]> To: "braille note list" <[email protected]> Sent: Friday, June 10, 2005 9:45 AM Subject: [Braillenote] braille display problem Hi, My BN had this problem before, and my rehab people had it returned to Human ware and fixed it. Now it seems to be happening again. I don't know if i can get them to send it in for repairs a second time. I use the BN almost exclusively with braille, so it would be a huge loss to me. I thought I'd try to find out if there was anything I could do at home to try to fix it. Let's take the main menu. If i use the space bar, to the thumb keys to scroll down the menu, the BN is beginning not to show everything in braille. It might show word processor, and then not show email. if I'm reading a document or book, sometimes, it will be blank, or sometimes it will show just a few dots, scattered around on the display. if I turn on speech, speech is reading what it should, but it isn't showing up in Braille. This just started happening while I was on my trip to California last week. I had too many other worries then, so I didn't really pay attention. But this morning I went to get some info, an found the display doing this. Any suggestions? Do I have to send this in for repair? if so, I guess my BN days are history for a while, because i certainly can't afford it right now. Sherry ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.6.6 - Release Date: 6/8/2005 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
