Yes, all of what Graeme says below. First, there is no catastrophe here, 
always it can be fixed in less time than it takes to box it up and the 
expense of mailing. The machine is actually not so complex.
 
I've had this happen for five different reasons:
1) Wife draws too much water from hot water tap and then doesn't flush the 
brew head to refill the brew boiler. This sometimes causes overheat and 
trips the overtemp button that lives on top of the boilers. There is a 
little red button that sticks up on each boiler. I use the flat of a butter 
knife to press it, in case its popped up. Sounds like you already checked 
for this. Can you tell us, was the overtemp button tripped? Did it actually 
click down? You can check continuity across the overtemp button using a 
multimeter (or a battery and a lightbulb).
2) For brew boiler, as Graeme mentions, it will recieve no heat until the 
steam boiler is up to pressure. Most common for me is a leak in the 
"reverse pressure relief valve" on top of the steam boiler (on top of 
boiler in back right side). Symptom here is a hissing when the machine is 
on. There is a little o-ring inside that rots and needs replacing. A few 
times I replaced with some random rubber ring from the hardware store, it 
couldn't handle the temp and cooks within months. I now buy high temp rings 
for $1 each at a local espresso repair place. The valve is easy to take 
apart.
3) PStat is a black plastic thing that lives just next to the water tank 
(but inside). Mine once got old and turned gooey and then started leaking, 
again you'll hear hissing. You can also check continuity from the top wire 
to the two bottom wires, when machine is cold make sure there is continuity 
between the top wire and the steam boiler (the one in the back right).
4) Biggest problem, if temp screen is dead the computer has a problem.
5) Heating element actually dead. You can tell this by measuring resistance 
across the two spades that go into the element that threads to the base of 
the boiler(s). Working elements show continuity, easy to test.
 
Anyway, we need to hear more about symptoms if we're to help.
 

On Thursday, July 19, 2012 4:05:19 AM UTC-7, GRB wrote:

> Did the thermal cut out need to be reset?
> Does the steam boiler finish heating up ie pressure reaches a certain 
> point and stops rising?
> Dead solid state relay for brew heating is another possibility.
> I assume the PID appears to be working and "calling" for heat?  Ie the 
> litle dot at the bottom right of the display is lit up?
>
> Graeme
>
>
> On 19/07/2012, at 12:53 AM, Randy Hyde wrote:
>
> *
> *
> *I have a Brewtus 4 v pump and the brew 
> boiler isn't working, doesn't heat up  (steam boiler works fine) I reset 
> the thermostats on  the boiler to no avail any **I'm thinking it's the 
> heating element  **other ideas before i create it back up and send it in? 
> *
> *
> *
> *
> *
> *Thanks!*
>
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