That's great customer service!

On Thu, Jan 5, 2017 at 1:55 PM, William McKenzie <[email protected]>
wrote:

> Thanks, Todd! Replying directly to todds email with address.
>
> On Wed, Jan 4, 2017 at 6:08 PM, Todd Salzman <[email protected]>
> wrote:
>
>> Hello William,
>>
>> Please send me your address and I can send out the clamp and the part
>> that connects the pump to the motor.
>>
>> Let me know if you have any questions.
>>
>> Do you have the conversion instructions that I wrote up?
>>
>> Todd Salzman
>> Whole Latte Love
>>
>> On Wed, Jan 4, 2017 at 5:14 PM, William McKenzie <
>> [email protected]> wrote:
>>
>>> Thanks for the responses. I got the kit from WLL, but it was a while
>>> ago, I'm just getting around to doing the install, and they don't seem to
>>> know the answer. At least the people in tech support aren't sure. They said
>>> I could buy a whole new pump, but that's $100.
>>>
>>> I did get the adjustable ring clamp, but that just holds the two pieces
>>> together. It won't connect the motor shaft in a way that would drive the
>>> pump.
>>>
>>> Found these on eBay for a similar-looking pump. It's got to be something
>>> similar. I'm going to risk $7 and get one.
>>>
>>> [image: Image]
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jan 4, 2017 at 11:19 AM -0600, "Ira" <[email protected]> wrote:
>>>
>>> Hello wsmckenz,
>>>>
>>>> Wednesday, January 4, 2017, 9:01:41 AM, you wrote:
>>>>
>>>>
>>>> Can someone help me figure this out? I got a rotary conversion kit, and
>>>> this is what the pump and motor look like. There is a spindle with a slot
>>>> on both the pump and the motor. Seems like there should be some kind of
>>>> coupling that joins them together, otherwise how does the motor make the
>>>> pump turn?
>>>> There should have been a band clamp to hold them together, if it was a
>>>> kit, it should have been included, if you bought parts, ask your vendor.
>>>>
>>>> -- Ira
>>>>
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>>
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