Chad wrote:
>
>I have experienced this many times in the past doing desktop support.
>Computer would absolutely misbehave, then I would arrive, and they would
>resume normally, and never present the problem again.
[much snipped]
I do tech support via an inbound 800 line for Hallmark stores, and it's a
daily occurrence for many of us here that a store will call after exhausting
the regular troubleshooting they know (usually just rebooting their
computer) and when they get through to us, everything starts working fine
again.
We usually joke with the person at the store that the computer knew they
were calling us, and decided to start behaving because it was afraid of what
we'd do to it ("Just wait until I tell your father about this..." :-)
Reggie
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