<<http://money.cnn.com/2004/09/01/technology/locator/>>

Big Brother says: Buy this! 
 
New technology tracks consumer movement, flashes messages and calls out
to passersby.
September 2, 2004: 9:59 AM EDT 
By Krysten Crawford, CNN/Money staff writer

NEW YORK (CNN/Money) - In Minority Report, [Propagandists] use lasers to
scan the irises of Tom Cruise's character and then flash personalized ads
at him as he moves around -- a startling reminder that dream of the day
when they can get inside consumers' heads. 

Well, Big Brother is about to move one step closer to making Hollywood
fantasy a reality. 

Meet the Human Locator. It's a new technology developed by Canadian ad
agency Freeset Interactive that purports to detect when humans are near,
track their movement, and then broadcast messages directed at them on a
nearby screen. 

To hear Human Locator mastermind and Freeset President Bastien Beauchamp
tell it, the system can even speak to passersby, beckoning them to come
closer to a message screen or begging them not to leave. 

The Human Locator is essentially a camera and computer that collects data
on the number of people walking within a certain target area, the
direction they're headed, and their speed. 

Imagine, for instance, walking down the street and passing by a blank
wall. Suddenly the image of a car appears. As you pass by, the image
shifts as you move. A voice greets you with "hello!" As you start to move
away, it says "don't go," as it launches into the latest marketing pitch.


Conspiracy theorists can relax, however. The Human Locator can't yet
identify, say, obese pedestrians and then bombard them with images of a
cheeseburger and fries. 

"Maybe in five or 10 years," said Beauchamp, noting that engineers are
now working on the ability to detect moods from facial expressions. 

1984 or a Brave, New World?
"This opens up a whole new era of what [] (sic - 'Evil Propagandists?')
can do," said Beauchamp, an industry veteran who estimated that he spent
two years and about half a million dollars of his own money working with
a team of 10 who finished building the Human Locator this summer. 

Beauchamp said about 10 American and Canadian companies have agreed to
buy the system, which can cost anywhere from $25,000 to $250,000 for the
equipment, software license, and customized features. He declined to
identify the early adopters, but he said one charter customer is the
Canadian government, which expects next month to start using the Human
Locator's interactive technology as part of a promotional campaign. 
  
To many people, the thought of walls whispering about Absolut Vodka or of
the government using a human-tracking system may sound horrifying. But
analysts estimate that consumers already process thousands of product
messages, both overt and subliminal, a day. 

Sam Ewen, the chief executive officer of Interference, a New York
marketing firm, noted companies are becoming increasingly adept at
tracking consumer habits. Often they're doing it with their customers'
implicit support. 

For example, he noted that in Japan, a consumer scouting for, say, a new
boyfriend can program her interests and preferences into a cell phone
that uses Bluetooth short-range wireless technology. If there is another
Bluetooth user looking for someone with a similar profile, their cell
phones will alert them both that they're in each other's range. 

"The possibilities can be frightening," said Ewen, who is researching the
history of surveillance for un upcoming segment on the Discovery Channel.
"You start to find that, between credit cards with magnetic strips and
phones wired for (global tracking), you start to create a situation where
there's less and less of an ability to remain anonymous." 

Human Locator is just taking interactive marketing to a new level as do
everything they can to crack the subconscious. "What soft drink
manufacturer wouldn't want to know that a person hasn't had a sip of
liquid in three hours, then find a way to give them that message, and
then [give them] the incentive and direction" to go buy their product?
asked Ewen. 

Added Jon Zast, the media architect with ad agency Wieden + Kennedy in
New York: "The potential is huge." 

Zast said the underlying technology already exists and is being used
mostly for security purposes, such as face recognition. 

The obvious next step, said Zast, is for and marketers to embrace it,
too. 

"The more and more people get inundated with images and messages, the
more and more they shut them off," said Zast. "One way, then, to
communicate with people is to make messages very personal or localized.
If you can make images feel like they're constantly fresh, it's current
and it's exciting."  

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