SUCCESS FACTORY IS AN ACCREDITED TRAINING COMPANY. SERVICES SETA DECISION NUMBER 2075
We will be running the following courses shortly: B7 Emotional Intelligence: One day: 22nd of July. Only R 1 500 per delegate B7 Situational Leadership & Management : Two days: 30th & 31st August. Only R 3 000 per delegate B7 Coaches Training: 25th to 29th of July. Only R10 000 per delegate EMOTIONAL INTELLIGENCE COURSE (One day: 22nd of July) COURSE OUTLINE B7 Intrapersonal (self-awareness and self-expression): B7 Self-Regard (being aware of, understanding and accepting ourselves in spite of our flaws and shortcomings); B7 Emotional Self-Awareness (being aware of and understanding our emotions); B7 Assertiveness (expressing our feelings and ourselves non-destructively); B7 Independence (being self-reliant and free of emotional dependency on others); B7 Self-Actualisation (setting and achieving goals to actualise our own potential); B7 Interpersonal (social awareness and interaction): B7 Empathy (being aware of and understanding how others feel); B7 Social Responsibility (identifying with and feeling part of our social groups); B7 Interpersonal Relationship (establishing mutually satisfying relationships); B7 Stress management (emotional management and control): B7 Stress Tolerance (effectively and constructively managing our emotions); B7 Impulse Control (effectively and constructively controlling our emotions); B7 Adaptability (change management): B7 Reality Testing (validating our feelings and thinking with external reality); B7 Flexibility (coping with and adapting to change in our daily life); B7 Problem Solving (generating effective solutions to problems of an intrapersonal and interpersonal nature); B7 General mood (self-motivation): B7 Optimism (having a positive outlook and looking at the brighter side of life); B7 Happiness (feeling content with ourselves, others and life in general); B7 10 Life Laws. SITUATIONAL LEADERSHIP & MANAGEMENT: (Two days: 30th & 31st August) COURSE OUTLINE B7 The Key Principles of Management; B7 Activities of Management; B7 Planning; B7 Management of Staff; B7 Staff Selection; B7 New Staff Members; B7 Coaching; B7 Staff Retention; B7 Overcome Complacency; B7 Your Personal Assistant; B7 Conducting Performance Appraisals; B7 Developing High Performance Behaviours; B7 How To Deal With Absenteeism; B7 Laying Down The Law To Employees; B7 How To Terminate A Personbs Employment; B7 The Key Principles of Leadership; B7 The Characteristics of a Responsible Leader; B7 Leadership Styles; B7 Communication: B7 Personal Influencing Style; B7 How To Get The Most Out Of Conversations; B7 Conflict Resolution; B7 Delegation; B7 Decision-Making; B7 How To Solve Major Problems In Your Organisation; B7 Leading Productive Meetings; B7 How To Motivate Employees; B7 Teams. COACHES TRAINING (Five days: 25th to 29th of July) COURSE OUTLINE B7 Self-reflection (Emotional intelligence begins with the willingness to introspect and learn more about our fundamental nature, purpose and essence; B7 Coaching Definitions (Ability to explain the concept of coaching.) B7 Differentiate between coaching, teaching, training, mentoring, counselling and/or therapy (Ability to differentiate between all the disciplines.) B7 Meeting Ethical Guidelines and Professional Standards b (Understanding of coaching ethics and standards and ability to apply them appropriately in all coaching situations.) B7 The Role of A Coach (Ability to describe the role of a coach in detail.) B7 Attributes and Characteristics of A Good Coach (Ability to describe and demonstrate the character and personality traits of a good coach.) B7 Coaching Process (Ability to describe and demonstrate the coaching process and process and stages of a coaching session.) B7 Matching Coaches and Clients (Ability to match coaches and clients in such a way that they form a trusting, respectful relationship that will ensure the best possible outcomes.) B7 Coaching Agreement (Ability to identify needs and expectations of all parties concerned and to reach an agreement concerning expected outcomes.) B7 Coaching Environment (Ability to establish a safe, comfortable environment conducive for effective coaching sessions.) B7 Establishing trust and building rapport (Ability to create a safe, supportive environment that produces ongoing mutual respect and trust.) B7 Coaching Presence (Ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible and confident.) B7 Creating Boundaries (Ability to establish a good trusting relationship with the client within the confines of clearly defined boundaries.) B7 Conducting Coaching Sessions (Ability to manage coaching sessions in clearly defined stages conducive to the achievement of specific agreed upon outcomes.) B7 Assessments (Ability to identify the need for coaching through discussion with client or team to be coached and to identify developmental areas.) B7 Selection of first line manager for a specific position. (The ability to select the right candidate for a first line managerbs position.) B7 Communicating effectively (Ability to focus completely on what the client is saying and is not saying, to fully understand) B7 Powerful Questioning (Ability to ask questions that reveal the information needed for maximum benefit to the coaching relationship and the client.) B7 Human Behaviour (Ability to understand intent, sabotaging behaviours and procrastination; uncover beliefs; identify emotions and to engage the client) B7 Performance Enhancement (Ability to assess the clientbs performance in order to help the client to enhance their performance.) B7 Managing Diversity (Ability to manage the wide range of variation in the qualities or attributes under discussion.) B7 Facilitating learning and results (Ability to integrate and accurately evaluate multiple sources of information, and to make interpretations that help the client) B7 Learning Styles (Ability to identify and utilise the clientbs preferred method and style of learning in order for the client to achieve the best possible outcomes.) B7 Creating Awareness (Ability to integrate and accurately evaluate multiple sources of information, and to make interpretations that help the client to gain awareness) B7 Designing Actions (Ability to help the client to create opportunities for ongoing learning) B7 Planning and Goal Setting (Ability to develop and maintain an effective coaching plan with the client.) B7 Managing Progress and Accountability (Ability to hold attention on what is important for the client, and to leave responsibility with the client to take action.) B7 Measuring Coaching Results (Ability to develop and use measuring tools in order to accurately measure outputs / outcomes of coaching.) B7 Marketing and Self-Branding (Ability to write a marketing strategy for self and coaching practice and to identify and assess product positioning.) TO BOOK ANY OF THE ABOVE COURSES Please contact ElsabC) Manning at [email protected] or 011 648 8969 or 084 371 9105. IF YOU WOULD LIKE TO BE REMOVED FROM OUR DISTRIBUTION LIST PLEASE CLICK ON REPLY AND TYPE bUNSUBSCRIBEb OR bREMOVEb AND WE WILL REMOVE YOU IMMEDIATELY.
