Thanks for everyone's suggestions.  I have to admit I only understand a small portion of Chris' comments ("natted" & /29 ?) but I'll look at that separately.

To further my debugging efforts I started Firefox, turned off all add-ons other than Agent Switcher, cleared absolutely everything, opened a Private Window, closed the original window, set Agent Switcher to Firefox R100.0/Windows 10 and attempted to login but doing so did not resolve the issue.

I next installed surf and pointed it to https://secure.royalbank.com/statics/login-service-ui/index#/full/signin?LANGUAGE=ENGLISH and I was able to login without any problems.

I have no idea what that means in that Firefox, Firefox-ESR, & Chromium won't work but surf does other than perhaps I need to fiddle with third party cookies & security settings as suggested by Otto.

Thoughts and suggestions are all appreciated.

Alton

On 2022-09-14 08:27, Stuart Henderson wrote:
On 2022/09/14 05:48, Alton Shaw wrote:
Thank you Stuart for your suggestion. I tried logging in using the add-on
/User-Agent Switcher and Manager/ within Firefox set to Windows 10/Edge but
I've received the same response.
as I said, "usually best to change the presented OS and not the type of browser"

because if the browser name in the user-agent doesn't match other
characteristics of the browser, that may trip the bank's snake oil defences
too.

but it might be that you'll just never get it to work. the person you're
talking to at the bank probably doesn't know the details of this either.

I don't know anything about anything but could it be something related to
bgpd?
no.

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